Karen Kuhn
Waite Park,MN
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Optometric Technician with experience working with patients from reception desk to Pre-screen testing.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Optical Technician/ Receptionist
Russell Eyecare & associates
Saint Joseph, MN.
12.2015 - Current
- Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted visitors and provided them with assistance.
- Scheduled appointments for clients, customers, and other visitors.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled and confirmed appointments.
Sales Associate
Retail Therapy Boutique
Saint Joseph, MN
05.2014 - 12.2015
- Greeted customers and provided exceptional customer service.
- Processed transactions using a point-of-sale system.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
Owner /Operator
Icing Dreams Bakery
Waite Park, MN
05.2007 - 11.2013
- Baker/Decorator
- Delivered customer orders to homes and places of business within established time frames.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
Education
Small Business Management Courses
Minnesota School of Business
Waite Park, MN09-2007
Commercial Cooking
St. Cloud Technical College
Saint Cloud, MN08-1983
Skills
- Customer Service
- Patient testing
- Appointment Scheduling
- Diagnostic Imaging
- Appointment Setting
- Payment Collection
Certification
- Emergent Vision Therapy Certificate, April 2021
Affiliations
- I have my Registered Cottage Food Producer License. Enjoy baking and sharing Sweets with friends.
Timeline
Optical Technician/ Receptionist
Russell Eyecare & associates
12.2015 - Current
Sales Associate
Retail Therapy Boutique
05.2014 - 12.2015
Owner /Operator
Icing Dreams Bakery
05.2007 - 11.2013
Small Business Management Courses
Minnesota School of Business
Commercial Cooking
St. Cloud Technical College
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