Karen Kundinger
Maitland,FL
Summary
Accomplished healthcare leader with extensive experience in revenue cycle management and clinical operations. Known for fostering collaboration across teams to streamline processes and improve data management. Committed to implementing initiatives that enhance patient satisfaction and operational effectiveness.
Overview
27
27
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work History
Local Revenue Cycle Director
AdventHealth
Maitland, Florida
11.2017 - 11.2025
- Directed revenue cycle operations to optimize financial performance and compliance.
- Implemented strategic initiatives to enhance billing accuracy and efficiency.
- Collaborated with clinical teams to streamline charge capture processes.
- Utilized electronic health record systems for improved data management and reporting.
Assistant Director of Clinical Operations
AdventHealth
Maitland, FL
11.2008 - 11.2017
- Coordinated departmental operations to ensure efficient service delivery.
- Managed a team of IT Analysts to ensure Epic EMR supported strategic initiatives.
- Facilitated training sessions for staff to enhance professional skills.
- Developed strategic initiatives to improve patient satisfaction and care quality.
- Collaborated with healthcare teams to streamline processes and enhance communication.
- Oversaw compliance with regulatory standards and quality assurance protocols.
- Implemented new technologies to support operational efficiency in healthcare delivery.
Clinical Manater
AdventHealth
Maitland, FL
08.1998 - 11.2008
- Developed and implemented patient care policies and procedures.
- Collaborated with medical teams to enhance care delivery systems.
- Supervised training programs for new clinical staff members.
- Oversaw compliance with healthcare regulations and standards.
- Led initiatives to streamline workflow processes and resource allocation.
- Assisted with recruitment, selection, orientation and training activities for new employees.
- Employed active listening and interpersonal talents to effectively interact with various individuals, including physicians, patients and fellow employees.
- Enforced compliance with local, state and federal healthcare regulations, including Medicare and Medicaid requirements, HIPAA, OSHA and CLIA.
Education
Master of Science - Health Care Administration
New England College
Henniker, NH 07.2007 - 12.2008
Bachelor of Science - Nursing
Florida Southern College
Lakeland, FL 09.1983 - 12.1986
Associate of Science - Nursing
Southern Adventist University
Collegedale, TN 08.1978 - 12.1981
Skills
- Revenue cycle management
- Charge capture
- Billing Accuracy
- Denial resolution
- Electronic health records
- Compliance standards
- Healthcare Operations
- Effective communication
- Strategic planning
- Problem solving
Certification
- RN License - Renewed 7/2024
- CPC reCtification - Renewed 5/2025
- Epic Professional Billing Certification
- Epic Ambulatory Certification
Timeline
Local Revenue Cycle Director
AdventHealth
11.2017 - 11.2025
Assistant Director of Clinical Operations
AdventHealth
11.2008 - 11.2017
Master of Science - Health Care Administration
New England College
07.2007 - 12.2008
Clinical Manater
AdventHealth
08.1998 - 11.2008
Bachelor of Science - Nursing
Florida Southern College
09.1983 - 12.1986
Associate of Science - Nursing
Southern Adventist University
08.1978 - 12.1981