Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Quote
Timeline
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Karen Kuntz

Cashier/Office Clerk/Accounting/ordering Clerk/USPS City Carrier/USPS Lead Window Clerk/Schedueling
Spokane Valley,WA

Summary

Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in POS software and customer service. Skilled at with dedication to efficiency and accuracy. Skilled retail team member effective at multitasking to accomplish business goals and satisfy customer demands. Well-versed in shelf replenishment and recovery, purchasing support and check-out management. Performance-oriented and agile in efficiently completing diverse daily requirements. Trustworthy and dedicated with 40 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.

Overview

42
42
years of professional experience
1
1
year of post-secondary education

Work History

Lead Window Clerk/City Carrier

USPS
Ellensburg/Post Palls ID, WA
06.1988 - 02.2018
  • Collected mail from letter boxes on specific route both on foot and by vehicle.
  • Engaged customers with pleasant demeanor and offered to help with mail-related issues.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Assisted customer by locating items, processing payments, and carrying out heavy purchases.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Resolved complaints by providing knowledgeable, quick service to meet any need and promote loyalty.
  • Operated POS systems to accurately process customer purchases.
  • Issued detailed receipts to every paying customer as proof of purchase and to avoid discrepancies.
  • Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Cashier,Office Clerk,daily Books,count Tills,scheu

Safeway Stores INC
Ellensburg, WA
09.1975 - 05.1988
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Built relationships with customers to encourage repeat business.
  • Stocked, tagged and displayed merchandise as required.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Answered questions about store policies and addressed customer concerns.

Education

No Degree - Accounting And Business Management

Yakima Valley Community College
Yakima, WA

High School Diploma -

Ellensburg High School
Ellensburg, WA
09.1976 - 06.1977

Skills

Order picking and processing

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Accomplishments

Started the Ellensburg High School Girls Cross Country Team, was Captain for 3 years (1974-1977)

Business C0-Owner of Dean's Muffler Brake and Transmission repair shop for 20 years in Ellensburg WA. (1978-1999)

Box clerk/cashier/office Clerk with Safeway Stores INC. for 12 years

City Carrier for USPS for 13 years- Sorting and retail Clerk for 17 years

Kids Club Leaders for CMA Church for 5 years

Deaconess at CMA Church for 3 years

Church Choir for 7 years

Raised money for the Leukemia Society for 10 years

OIC (Officer In Charge) Fill-in Postmaster at the Latah Post Office from 10/2011-9/2012

Challenged Radio Announcer from KXLE Steve Sellick to come deliver mail with me, after bad mouthing USPS workers, He accepted the challenge. April 1st 1994. He never said another bad word about Postal workers, only praises.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

One of the deep secrets of life is that all that is really worth doing is what we do for others.
Lewis Carroll

Timeline

Lead Window Clerk/City Carrier

USPS
06.1988 - 02.2018

High School Diploma -

Ellensburg High School
09.1976 - 06.1977

Cashier,Office Clerk,daily Books,count Tills,scheu

Safeway Stores INC
09.1975 - 05.1988

No Degree - Accounting And Business Management

Yakima Valley Community College

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Karen KuntzCashier/Office Clerk/Accounting/ordering Clerk/USPS City Carrier/USPS Lead Window Clerk/Schedueling