Open To Work
KAREN LICHTENBERGER
Boca Raton,FL
Work Preference
Summary
Accomplished HR Business Partner specializing in full-cycle recruitment and employee relations. Successfully reduced time-to-fill by 75%, while implementing HR strategies that enhance workplace culture and align with organizational goals through data-driven insights.
Overview
21
21
years of professional experience
Work History
Human Resources Business Partner
Inbloom Autism Services, LLC
01.2024 - Current
- Acted as a point of contact and trusted strategic advisor to business leaders and employees (multi-state), providing high-stakes consultation on complex employee relations issues, performance management, change management, workforce planning, and organizational effectiveness.
- Developed and implemented HR strategies and initiatives that aligned with overall business objectives, enhancing organizational effectiveness.
- Promoted positive and inclusive work environment by addressing conflicts and fostering effective communication, contributing to employee engagement.
- Used data to inform HR strategies and measure the effectiveness of HR initiatives.
- Conducted investigations into employee complaints and grievances, resulting in fair resolutions that upheld employee trust.
- Interpreted and applied company policies and procedures, ensuring compliance with labor laws and regulations.
- Inbloom Autism Services is a premier provider of Center-based and In-Home comprehensive ABA Therapy for children with autism spectrum disorders. Inbloom currently provides services to families across several states, including Florida, Arizona, Colorado, Texas, Wisconsin, Connecticut, and Massachusetts. (Approx. 1200 employees)
Human Resources Manager
Body Details, LLC
Boca Raton, Florida
01.2018 - 01.2024
- Spearheaded the recruitment and selection process, including sourcing candidates, conducting pre-screening interviews, and facilitating the hiring process, reducing time-to-fill by 75%.
- Cultivated partnerships with universities, professional associations, and talent sources to enhance recruitment efforts.
- Implemented an applicant tracking system that streamlined the recruitment process.
- Collaborated with department heads to identify staffing needs and develop recruitment plans.
- Develop and implement HR Strategies and initiatives aligned with the overall business objectives.
- Provide guidance and support to managers and employees on HR-related matters, including performance management, disciplinary actions, and conflict resolution.
- Coordinated training and development initiatives to improve employee skills and competencies, supporting overall organizational growth.
- Managed employee relations issues consistently and fairly, contributing to a positive workplace culture.
- Prepared and processed payroll for 115 employees, ensuring 100% accuracy and timely distribution.
- Managed HR compliance initiatives throughout the company's growth phases while staying abreast of legal and regulatory changes affecting HR policies and procedures to accommodate company expansion.
- Collaborate with senior management to drive organizational effectiveness and employee engagement initiatives.
- Body Details is a leading cosmetic aesthetic company dedicated to providing high-quality skincare and beauty solutions to enhance the lives of their customers. (Approx. 65 employees.
Human Resources Generalist
Digestive Care
Coral Springs, USA
01.2013 - 01.2018
- Facilitated new hire orientation and onboarding, ensuring compliance with I-9 verification for all new employees.
- Managed recruitment process from job posting to candidate onboarding, including job descriptions and conducting exit interviews.
- Communicate and assist all new hires with benefits and 401k enrollments.
- Act as a liaison between employees and Benefits Broker.
- Prepared, processed and ensured distribution of payroll for approximately 265 employees at 24 company locations.
- Provided coaching to managers at each care center on issues of employee relations, compensation, benefits, wage and hour, training, staffing and performance management.
- Monitored performance management and developed performance review processes tailored for each care center.
- Conduct thorough, confidential investigations of complex employee issues.
- A group of 56 gastroenterologists located throughout South Florida with 26 offices located conveniently in Broward, Palm Beach and Martin counties. (Approx. 265 employees overall.)
Human Resources Generalist
Ibero-American Action League, Inc.
Rochester, USA
01.2010 - 01.2011
- Oversaw full cycle recruitment, payroll, and benefits administration, collaborating on strategic goals to support company growth phases.
- Conducted investigations and resolved internal employee relations issues, fostering a positive workplace environment.
- Developed and implemented revised performance evaluation system.
- Provided leadership/management coaching and support ensuring compliance with agency policies and federal regulations.
- Executed Employee Satisfaction survey and presented findings to Board of Directors, informing strategic decision-making.
- Non-Profit community based human services organization that has served over 10,000 individuals within their 21 sites throughout Rochester, Buffalo and Elmira. (Approx. 270 employees overall.)
Human Resources Generalist/College Recruiter
Harris Corporation, RF Division
Rochester, USA
01.2008 - 01.2010
- Collaborated with diversity initiative organizations at key colleges to enhance recruitment of diverse candidates for professional information technology and engineering roles.
- Executed recruitment processes from job posting through candidate onboarding, ensuring alignment with organizational hiring goals.
- $5 billion international communications and information technology company serving government, defense and commercial markets in more than 150 countries. (16,500 employees overall - including nearly 6,000 located at RF division.)
Human Resources Generalist/Employee Recruiting Manager
Lewis Tree Service, Inc.
Rochester, USA
01.2006 - 01.2008
- Coached and trained multi-state management on hiring trends and recruiting tools, enhancing alignment with hiring needs.
- Developed and implemented recruiting strategies to attract and retain diverse, top-quality employees for various positions.
- Led operations for employee-owned multi-state 'Top 100 Company' recognized for providing vegetation management services to utilities and governments.
Education
MS - Human Resources Management and Organizational Development
St. John Fisher University
Rochester, NYBS - Liberal Arts Concentration: Psychology
State University College At Cortland
Cortland, NYSkills
- Talent acquisition
- Recruitment strategies
- Performance management
- Employee relations
- HR strategy
- Employee engagement
- Work culture
- Data analysis
- Team collaboration
Languages
- English
- Spanish
Timeline
Human Resources Business Partner
Inbloom Autism Services, LLC
01.2024 - Current
Human Resources Manager
Body Details, LLC
01.2018 - 01.2024
Human Resources Generalist
Digestive Care
01.2013 - 01.2018
Human Resources Generalist
Ibero-American Action League, Inc.
01.2010 - 01.2011
Human Resources Generalist/College Recruiter
Harris Corporation, RF Division
01.2008 - 01.2010
Human Resources Generalist/Employee Recruiting Manager
Lewis Tree Service, Inc.
01.2006 - 01.2008
MS - Human Resources Management and Organizational Development
St. John Fisher University
BS - Liberal Arts Concentration: Psychology
State University College At Cortland