Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karen Lietzau

Warren

Summary

Certified and Licensed Pharmacy Technician with 16+ years experience in a retail pharmacy. Recognized for ability to be accurate and efficient. Dedicated to help co-workers complete tasks as needed. Exceptional patient care and interaction. Eager to accept new challenges.

Overview

16
16
years of professional experience

Work History

Lead Pharmacy Benefit Specialist

Henry Ford
Troy, MI
02.2025 - Current
  • Provided expert guidance on complex benefits inquiries, resolving issues efficiently for diverse employee needs.
  • Led training sessions for staff on benefits administration tools, improving knowledge retention and process adherence.
  • Monitored workflow efficiencies, identifying areas for process enhancements.
  • Supervised multiple pharmacy technicians and coordinated day-to-day assignments.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.

Lead Pharmacy Technician

Henry Ford Lakeside Pharmacy
Sterling Heights, MI
01.2015 - Current
  • Train new technicians on everyday tasks
  • Prior Authorizations for Doctors
  • Medication transfers to other pharmacies
  • Help Pharmacist set workflow
  • Maintains medication inventory
  • Regular technician duties

Pharmacy Technician

Henry Ford Lakeside Pharmacy
Sterling Heights, MI
03.2010 - 01.2015
  • Type prescriptions and answer phone calls
  • Count medication accurately
  • Order supplies and medication
  • Balance and run cash register
  • Communication with Doctors and medical staff

Education

General Studies

Baker College
Clinton Township, MI
01-2007

Diploma - undefined

East Detroit High School
Eastpointe, MI
05-2005

Skills

  • New employee enrollment
  • Verbal and written communication
  • Relationship building
  • Regulatory monitoring

Timeline

Lead Pharmacy Benefit Specialist

Henry Ford
02.2025 - Current

Lead Pharmacy Technician

Henry Ford Lakeside Pharmacy
01.2015 - Current

Pharmacy Technician

Henry Ford Lakeside Pharmacy
03.2010 - 01.2015

Diploma - undefined

East Detroit High School

General Studies

Baker College