Karen Lopez

Greet patients, verify insurance information and collect copays

Post payments to patients accounts

Schedule appointments for testing and for follow ups

Scan medical records and documents, scan medical records and orders for testing

Call patients to confirm appointments

Programs used EClinical works and FormDr

Verified procedure codes

Verified insurance and obtained authorizations

Communicated effectively on the phone with patients and insurance payers

Completed and processed accurate insurance claims, both manually and electronically with Athena

Processed credit card and check payments

Posted all processed payments to patient

Answered incoming calls

Completed daily deposits for daily clinical revenue