Karen Marin
Valley Stream,NY
Summary
Proven sales and administrative professional with a track record of enhancing customer engagement and account management. At State Farm, excelled in cross-selling and achieving significant customer satisfaction. Skilled in leading teams, as demonstrated at Nuestro Sabor, and adept in maintaining high levels of confidentiality. Ability to establish strong customer relationships and effectively identify customer needs. Proven track record of meeting and exceeding sales objectives.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Salesperson
State Farm
08.2022 - Current
- Communicated product features, advantages, and benefits to customers
- Utilized problem solving skills to identify customer needs and provide optimal solutions
- Developed excellent communication and interpersonal skills by interacting with customers on a daily basis
- Handled client deposits and transactions and updated billing information in company databases.
Administrative Assistant
Farmers Insurance
02.2022 - 08.2022
- Maintained files and filing, keeping sensitive information confidential
- Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner
- Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records.
Deli Manager
Nuestro Sabor & Grill
07.2019 - 04.2022
- Stocked and replenished merchandise according to store merchandising layouts
- Successfully managed a deli team of up to 8 employees, delegating tasks and ensuring quality customer service
- Maintained cleanliness throughout the deli area, following all health code guidelines.
Pharmacy Technician
Valley Stream Pharmacy & Surgical
09.2021 - 12.2021
- Provided excellent customer service to patients, physicians, nurses and other healthcare professionals in a professional manner
- Input patient and prescription information to produce product labels and assist in prescription filling process
- Managed the daily operations of the pharmacy including receiving orders from wholesalers, stocking shelves and preparing medication for delivery or pickup.
Kitchen Manager
Chipotle
01.2021 - 08.2021
- Trained new staff in kitchen operations, procedures and food prep standards
- Maintained accurate inventory of all food items, supplies and equipment to ensure efficient operations
- Promoted teamwork among employees by encouraging collaboration and offering support whenever possible.
Education
Associate in Arts (A.A.) - Business Administration
Nassau Community College
Garden City, NY05.2025
Skills
- Account Management
- Customer Engagement
- Cross-selling products and services
- Customer Relationship Building
Certification
- Property and Casualty License
- NY Life and Health License
Personal Information
Title: SALESPERSON
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Salesperson
State Farm
08.2022 - Current
Administrative Assistant
Farmers Insurance
02.2022 - 08.2022
Pharmacy Technician
Valley Stream Pharmacy & Surgical
09.2021 - 12.2021
Kitchen Manager
Chipotle
01.2021 - 08.2021
Deli Manager
Nuestro Sabor & Grill
07.2019 - 04.2022
Associate in Arts (A.A.) - Business Administration
Nassau Community College
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