
Accomplished Operations Manager with a proven track record at Optum, UnitedHealth Group, enhancing operational efficiency and employee performance. Expert in operations management and team leadership, demonstrated through successful staff empowerment and streamlined supply chain processes. Skilled in problem-solving and employee relations, significantly improving accountability and performance outcomes. Seasoned Operations Manager and talented leader with 34 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.