Karen Mata
Denver,CO
Summary
Detail-oriented and highly organized professional with experience in customer service, order tracking, scheduling, and team coordination. Skilled in data entry, record-keeping, and communication with clients and coworkers. Experienced in fast-paced environments and able to manage multiple priorities efficiently. Seeking an Inside Sales role to apply organizational and interpersonal skills in a dynamic office setting.
Overview
6
6
years of professional experience
Work History
Custodian Lead
Jeffco County Schools
Lakewood, CO
12.2023 - 01.2025
- Coordinated daily schedules and assigned tasks to team members to ensure efficiency.
- Communicated with staff to confirm room availability and special requests, providing excellent customer service.
- Maintained accurate logs, reports, and documentation of completed tasks.
- Trained and supported team members, providing guidance and oversight.
- Supported smooth operations during events and organizational changes.
Inbound Receiver
Amazon Fulfillment Center (DEN8)
Aurora, CO
02.2023 - 05.2023
- Received and routed merchandise to proper storage areas, ensuring accuracy and proper documentation.
- Used scanning equipment and tracking systems to log shipments and resolve discrepancies.
- Verified product information, handled labeling, and tracked inventory to maintain organized records.
- Supported team productivity and clear communication across departments.
- Assisted in processing 200+ items weekly while maintaining accuracy in records.
Teacher Assistant
Catholic Charities
Denver, CO
09.2021 - 04.2022
- Assisted with classroom organization, scheduling, and communication with parents.
- Maintained and organized student records, lesson materials, and classroom documentation.
- Supported teachers in planning activities and coordinating classroom operations.
- Built strong rapport with parents and staff to ensure smooth communication and satisfaction.
- Demonstrated strong multitasking, interpersonal, and customer service skills.
Caregiver
Rising Sun Senior Home
Denver, CO
01.2020 - 03.2020
- Maintained accurate documentation of residents’ care and daily routines.
- Communicated with families and supervisors regarding care updates and observations.
- Organized schedules, medication reminders, and activity plans.
- Provided compassionate customer service with attention to detail and confidentiality.
Office Custodian
Lupita’s Cleaning Company
Denver, CO
01.2019 - 01.2020
- Maintained organized cleaning records and supply inventories.
- Ensured professional upkeep of business spaces and entryways.
- Communicated with clients to confirm tasks and special instructions.
Education
Associate of Science - Radiology
Red Rocks Community College
Denver, COSkills
- Customer Service & Client Communication
- Order Entry & Data Tracking
- Scheduling & Coordination
- Inventory Management
- Microsoft Office (Word, Excel, Outlook)
- Record Keeping & Documentation
- Team Collaboration
- Detail-Oriented & Organized
- Multitasking in Fast-Paced Environments
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Custodian Lead
Jeffco County Schools
12.2023 - 01.2025
Inbound Receiver
Amazon Fulfillment Center (DEN8)
02.2023 - 05.2023
Teacher Assistant
Catholic Charities
09.2021 - 04.2022
Caregiver
Rising Sun Senior Home
01.2020 - 03.2020
Office Custodian
Lupita’s Cleaning Company
01.2019 - 01.2020
Associate of Science - Radiology
Red Rocks Community College