Karen Miller
Leland,NC
Summary
Crisis Intervention certified professional with 10 plus years of experience working with individuals suffering from substance abuse, opiate abuse, and mental health disorders. Passionate and dedicated professional experienced in working with diverse, chemically dependent, and recovering populations. Demonstrated success in maintaining safety, reporting, and meeting facilitation. Skilled in working under pressure, maintaining a constant state of alertness, and facilitating group discussions.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Sergeant
US Army
Wilmington , NC
11.2009 - Current
- Maintain health, welfare and combat readiness of personnel within platoon.
- Conduct personal and professional counseling, routine inspections and physical fitness tests.
- Use critical thinking to break down problems, evaluate solutions and implement corrective actions.
- Ensure document security and accuracy.
- Generate reports and communicate status updates.
Deputy Sheriff
New Hanover County Sheriff’s Office
Wilmington , NC
01.2016 - Current
- Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Utilized empathy and professionalism in serving the community.
- Provided public safety assistance at community events to maintain safe and secure environments.
- Generated and organized documents such as logs, records, reports and agendas to streamline processing and improve traceability.
Residential Coordinator
Strategic Behavorial Health Center
Leland, NC
09.2010 - 11.2015
- Deliver extraordinary patient-focused care in a manner that is both compassionate and collaborative.
- Ensure the timely and accurate completion of documentation related to care, treatment, & interventions.
- Work in multidisciplinary teams with physicians, psychiatric nurses, and therapist to coordinate care.
Education
Associate of - General Studies
American Public University System
Charles Town, WV12.2022
High School Diploma -
North Brunswick High School
Leland, NC06.2008
Skills
- Residential Coordination -PRTF Treatment Facility
- Mental Health Technician
- Create Goal & Treatment Plans
- Servant Leadership
- Provide Updates & Status Reports
- First Line Supervision
- Manage Competing Priorities
- Microsoft Office Suite Proficiency
- Case Management & Evaluation
- Training, Mentoring, & Team-building
- Patient Monitoring & Assessment
- Case Management & Evaluation
- Training, Mentoring, & Team-building
- Patient Monitoring & Assessment
- Case Management & Evaluation
- Training, Mentoring, & Team-building
- Patient Monitoring & Assessment
- Case Management & Evaluation
- Training, Mentoring, & Team-building
- Patient Monitoring & Assessment
Accomplishments
- Achieved Apprenticeship certification from North Carolina Community College System by completing on the job training with accuracy and efficiency.
Certification
- First Aid/CPR Certified (NHCSO ) 2021
- Crisis Intervention Certified Civilians & Veterans (NHCSO) 2017
- Security Clearance (US Military) Active
- Advanced Combat life Saver (US Military) 2021
- OSHA certification (NHCSO) 2020
- Basic Law Enforcement (CFCC) 2021
- Narcan Administration (NHCSO) 2022
- Opioid Awareness (NHCSO) 2019
- Recognize Substance Abuse (NHCSO) 2019
- Compliance & Accreditation for Managers (NHCSO) 2020
- Suicide Prevention (NCSO) 2022
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It’s easier to ask forgiveness than it is to get permission.
Grace Hopper
Timeline
Deputy Sheriff
New Hanover County Sheriff’s Office
01.2016 - Current
Residential Coordinator
Strategic Behavorial Health Center
09.2010 - 11.2015
Sergeant
US Army
11.2009 - Current
Associate of - General Studies
American Public University System
High School Diploma -
North Brunswick High School
- First Aid/CPR Certified (NHCSO ) 2021
- Crisis Intervention Certified Civilians & Veterans (NHCSO) 2017
- Security Clearance (US Military) Active
- Advanced Combat life Saver (US Military) 2021
- OSHA certification (NHCSO) 2020
- Basic Law Enforcement (CFCC) 2021
- Narcan Administration (NHCSO) 2022
- Opioid Awareness (NHCSO) 2019
- Recognize Substance Abuse (NHCSO) 2019
- Compliance & Accreditation for Managers (NHCSO) 2020
- Suicide Prevention (NCSO) 2022
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