Karen Milner
Business Consultant
Columbus,Ohio
Summary
Accomplished Workforce Development/Human Resources Director, offering 5 years of comprehensive experience developing HR functions, cultivating positive work environment and collaborating with all levels of management. Expertise in planning and managing employee and labor relations and developing and communicating company-wide policies and procedures. Offers employees comprehensive support and career development guidance. Articulate communicator accomplished in benefits administration and grievance handling.
Overview
35
35
years of professional experience
Work History
Human Resources/Workforce Development Director
SAW Transportation
Columbus, OH
01.2017 - 12.2019
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Liaised between multiple business divisions to improve communications.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
- Provided immediate updates to entire employee pool when policies and procedures were altered.
- Conducted exit interviews to better understand reasons why employees were separating from company.
- Handled on-boarding process for newly hired employees and distributed all paperwork.
- Processed employee claims involving performance issues and harassment.
- Maintained human resources regulatory compliance with local, state and federal laws.
Office Manager
Ohio Association of Community Health Centers
Columbus, Ohio
01.2010 - 03.2015
- The Ohio Association of Community Health Centers (OACHC) is a not-for-profit professional trade association representing Ohio's Federally Qualified Health Centers (FQHCs, or community health centers)
- I was hired through an employment agency to assist OACHC with administrative duties, six months later, I was hired by the organization as an Administrative Assistant, six months later, I was promoted to Office Manager
- As Office Manager I fulfill a broad range of operational functions, including workforce development of perspective health center staff, recruitment and retention of medical staff, maintaining data and job postings to various websites, coordination of direct office services, on-boarding and exit interviews, maintaining office personnel, and housekeeping records
- Sourced vendors for special project needs and negotiated contracts.
- Prepared meeting rooms and materials and recorded important information.
Lead Teacher
Columbus Metropolitan
01.2000 - 01.2005
- Area Community Action Organization- Dedicated to servicing low income communities across central Ohio
- Developed and optimized rich learning environment by capitalizing on diverse engagement strategies and enriching teaching techniques.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
Clerical Worker
Olsten/Acloche temporary services
Columbus, Ohio
01.1988 - 01.2010
- Provided clerical support, addressing routine and special requirements.
- Drafted common document templates to reduce time spent creating documents from scratch.
- Created detailed expense reports to facilitate reimbursement for business expenses incurred.
- Developed presentations and generated reports to facilitate office operations.
- Supported staff on special assignments and ad hoc projects.
Education
Bachelor of Science - Business Management
Ohio Christian University
Circleville, OH 01.2018 - Current
Associate of Arts - Early Childhood Education
Ashford University
San Diego, CA 01.2007 - 01.2010
Early Childhood Education
Columbus State Community College
Columbus, OH 01.1998 - 06.2022
Skills
Policy and procedure adherence
Training programs
Recruitment strategies
Personnel recruitment
Team guidance
Labor relations
Workforce improvements
New employee training
Equal opportunities facilitation
Performance Appraisals
Personnel files
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success isn't just about what you accomplish in your life; it's about what you inspire others to do.
Unknown
Timeline
Bachelor of Science - Business Management
Ohio Christian University
01.2018 - Current
Human Resources/Workforce Development Director
SAW Transportation
01.2017 - 12.2019
Office Manager
Ohio Association of Community Health Centers
01.2010 - 03.2015
Associate of Arts - Early Childhood Education
Ashford University
01.2007 - 01.2010
Lead Teacher
Columbus Metropolitan
01.2000 - 01.2005
Early Childhood Education
Columbus State Community College
01.1998 - 06.2022
Clerical Worker
Olsten/Acloche temporary services
01.1988 - 01.2010