Dynamic leader with a proven track record at IU Health, adept in workflow management and performance improvement. Excelled in trend tracking and relationship building, enhancing operational efficiency and team cohesion. Spearheaded innovative training methods, achieving significant advancements in patient care and team performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
LPN
Clinton House long term care and rehabilitation
Frankfort, IN
12.2024 - Current
Answered patient calls, identified issues and determined how best to provide assistance within parameters established by facility and supervisor.
Prepared patients for examinations, tests or treatments and explained procedures.
Educated clients, patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
Worked with social workers, physical therapists and speech therapists to assess patient needs, plan and adjust plans of care and actualize nursing interventions to promote and restore patient health.
Collaborated with healthcare team to develop and implement patient care plans.
Answered patient and family questions to educate on optimal treatment procedures.
Developed individualized plans of care for each patient based on assessment data collected.
Performed wound care including changing dressings, cleaning wounds, applying ointments and medications and providing other necessary treatments.
Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
Collected blood, urine or sputum from patients to perform routine laboratory tests.
Administered medications orally, intravenously or intramuscularly depending on the prescription given by the doctor.
Observed patients for any changes in their condition or behaviour, reported findings to the supervisor or physician in charge.
Teamlead Lab Tech
IU Health
Lafeyette, IN
11.2023 - 12.2024
Currently Im a Teamlead for the lab
My job consist of making orders for supplies, trouble shooting my teams problems
Making sure our patients are taken care of
Maintains records of performance and utilizes independent judgment to generate acceptable test results within quality control standards
May participate in research and development activities
Instructs students, laboratory and non-laboratory staff on laboratory procedures and techniques
Performs all tasks according to standard operating procedures
May work on the development and modification of procedures and assumes additional responsibilities as outlined by management or the laboratory director
Provides technical, administrative and logistical instruction and support
Consistently acts as a key resource person for staff inside and outside of the department
Team Lead Registration Clerk
IU Health
Carmel, IN
01.2021 - 01.2023
Created new ways to train oncoming staff
Provide functional guidance and serve as the lead in daily activities of the department
Assist in the supervision of patient flow from point of entry to destination and ensure timely, accurate, and professional service
Monitor workflow, quality, and performance and provide direction, guidance and oversight in accordance with applicable policies and procedures
Recognize improvement opportunities, help to implement solutions, and handle complex or unresolved issues
Lead the team in assuring patient encounter is priority and at best interest
Insurance Navigator
IU Health
Carmel, IN
01.2021 - 01.2023
The Financial Navigator is responsible for comprehensive patient financial management
The Navigator conducts patient financial navigation and patient fiscal need assessments
They will work closely with providers, patients, hospital staff, and practice administration to determine and execute the most appropriate fiscal solutions
The Navigator will provide analytical and operational support for facility administration and financial related activities including drug recovery within facilities, billing and payment processes, and analysis and evaluation of financial performance
PCA
IU Health
Indianapolis, IN
01.2021 - 01.2022
Provides a combination of direct patient care and unit clerical duties for the department
Administers care to designated patients under the direction of a Clinical Nurse and provides support to the patient care team
Ensures a clean and orderly environment for the patient
Provides information, directions and other assistance to physicians, patients, families, customers and vendors
May schedule tests and procedures for the patient, maintain patient records and sign patients in and out of the unit
May be responsible for the ordering, receiving and delivering of equipment and supplies for the patient care team
May be required to provide continuous observation including suicide prevention
Rehab Tech
IU Health
Bloomington, IN
01.2020 - 01.2022
They work to improve the functional ability of the patients through advanced therapies and coordinated treatment plans
Rehab techs usually work in hospitals and rehabilitation centers under the supervision of physicians and licensed rehabilitation professionals
They often collaborate with other members of the nursing team to help patients with the recovery process
Tasker
Ulta Beauty
Carmel, IN
01.2023
Is responsible for delivering on operational excellence in support of sales drivers, which provide the foundation for delivering an exceptional experience for all Ulta Beauty guests
This is accomplished by keeping fixtures stocked with merchandise, maintaining overall store cleanliness and completing tasks as assigned
They support the Merchandise Manager and Operations Manager through a focus on performance (operational metrics), people (peers and guests), and process (operating procedures and compliance standards)
This position requires attention to detail and the ability to follow processes and procedures