Karen Ortega
Appleton,WI
Summary
Hardworking Backroom Associate focused on maximizing team efficiency and customer service by retrieving, stocking, and moving merchandise. Knowledgeable about customer service standards and sales processes.
Overview
6
6
years of professional experience
Work History
Backroom Coordinator
HomeGoods, TJX Companies
12.2024 - Current
- Ensured adherence to OSHA regulations about safe working conditions in the backroom area, minimizing workplace injuries and accidents.
- Optimize time management, and increase efficiency in processing flow.
- Maintained an orderly stockroom for ease of retrieval.
- Assigned tasks to team members to complete within designated time frames.
- Evaluate team performance and provide feedback to managers to help improve.
Associate
HomeGoods, TJX Companies
07.2020 - Current
- Obtain Associate of quarter 2020 &2021, for being a hard working associate & always helping others
- Build relationships with customers & coworkers, improves quality of work and wanting to help others in need of help
- Maximize profitability, talk about benefits to having a TJX card, boosting number of cards being opened
- Abating teamwork, improve work flow by 100% ,work speed and making sure product gets to floor
- Establish high demand performance, increasing impact of high volume production by 70%
- Enhanced training for new associates, increasing amount of customer satisfaction by 100%
Cashier & Host
Chuck E. Cheese
02.2019 - 03.2020
- Leading to able to be a cook & a cashier when sales are high causing it to be busy
- Analyze customer service/ performance, leads to more customers shopping and coming back to shop where providing help is a goal
- Learned how to work in a fast-paced environment, resulted in good customer service and providing background understanding of customer service causing improved in helping others by 100%
Education
High School Diploma -
Menasha High School
Menasha, WI05.2021
Skills
- Time Management
- Spanish
- Workplace safety
- Heavy lifting
- Multitasking
Languages
Spanish
Native or Bilingual
Timeline
Backroom Coordinator
HomeGoods, TJX Companies
12.2024 - Current
Associate
HomeGoods, TJX Companies
07.2020 - Current
Cashier & Host
Chuck E. Cheese
02.2019 - 03.2020
High School Diploma -
Menasha High School
Similar Profiles
Jessica LemliJessica Lemli
Cashier at HomeGoods, TJX CompaniesCashier at HomeGoods, TJX Companies
Avery PittmanAvery Pittman
Retail Sales Associate at HomeGoods, TJX CompaniesRetail Sales Associate at HomeGoods, TJX Companies
Emily BatesEmily Bates
Associate at HomeGoods, TJX CompaniesAssociate at HomeGoods, TJX Companies