KAREN PARRINO
Medical Office Assistant
North Las Vegas,NV
There are two types of people who will tell you that you cannot make a difference in this world: those who are afraid to try and those who are afraid you will succeed.
Ray Goforth
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Billing Coordinator
Easy Living Assitance LLC
Hills, MI
05.2022 - Current
- Completed and submitted appeals for denied claims.
- Communicated with insurance representatives to complete claims processing or resolve problem claims.
- Coordinated communications between patients, billing personnel and insurance carriers.
- Reviewed account information to confirm patient and insurance information is accurate and complete.
- Contacted insurance providers to verify insurance information and obtain billing authorization.
- Managed all payments processing, invoicing and collections tasks.
- Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
Medical Receptionist
Every Woman Obgyn
Rochester Hills, MI
10.2020 - 10.2022
- Checked patients in and out for appointments and collected co-payments.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Gathered, transcribed and typed medical information into charts.
- Informed patients of financial responsibilities prior to rendering services.
- Applied knowledge of medical terminology and insurance processes to support office administration productivity.
- Greeted each patient pleasantly and offered desk sheet for easy sign-in.
Cashier
Wendy's
Sterling Heights, MI
08.2022 - 10.2022
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked closely with front-end staff to assist customers.
Crew Member
McDonald's
Sterling Heights, MI
09.2021 - 01.2022
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Wiped down tables and equipment, swept and refilled stock.
- Served food quickly for positive guest experiences.
- Organized and restocked supplies to support operations and team productivity.
- Took orders from patrons and input selections into store computer system.
- Packed fast food products in approved containers, cups and bags.
Medical Receptionist
Advance Spine and Posture
North Las Vegas, NV
05.2019 - 08.2020
- Checked patients in and out for appointments and collected co-payments.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Called patients to confirm scheduled appointments and obtain additional details.
- Entered insurance, demographics and health history into patient database.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Greeted patients and visitors to answer questions or refer inquiries to appropriate personnel.
Housekeeper
JJ Services Cleaning
North Las Vegas, NV
01.2018 - 01.2019
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
Education
Some College (No Degree) - Medical Administration Assistant
Some College (No Degree) - Nursing Assistance
Skills
- Cash handling
- Customer Service
- POS systems
- Submission of medical claims
- ICD-10 coding
- Billing codes
- Reimbursements
- Information inputting
- Insurance collections
- Claim review
- CPT code modifiers
- Knowledgeable in billing
- Account management
Accomplishments
- Created highly effective new program that significantly impacted efficiency and improved operations.
- Developed relationships with 100 new clients and typically exceeded sales goals by 100%.
- Consistently maintained high customer satisfaction ratings.
- Recognized as Employee of the Communication for outstanding performance and team contributions.
Certification
- Certified Medical Administrative Assistant (CMA Certification
- AED Certification
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Cashier - Wendy's
08.2022 - 10.2022
Medical Billing Coordinator - Easy Living Assitance LLC
05.2022 - Current
Crew Member - McDonald's
09.2021 - 01.2022
Medical Receptionist - Every Woman Obgyn
10.2020 - 10.2022
Medical Receptionist - Advance Spine and Posture
05.2019 - 08.2020
Housekeeper - JJ Services Cleaning
01.2018 - 01.2019
Milan Institute of Cosmetology - Some College (No Degree), Medical Administration Assistant
Macomb Community College - Some College (No Degree), Nursing Assistance
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