Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karen Peck

Marietta,GA

Summary

Reliable and upbeat Wine Specialist successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

17
17
years of professional experience

Work History

Sales Associate

Kroger.Co
02.2006 - 04.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers to build rapport and loyalty.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Trained and developed new sales team associates in products, selling techniques, and company procedures.
  • Knowledge in Inventory Control, Receiving Goods and Invoices.
  • Managing a team of 9 people underneath me for daily procedures and weekly, monthly sales plans.

DSD Receiver

Kroger
03.2007 - 03.2023
  • Tracked product for DSD vendors to verify invoices.
  • Processed reclaims and returns to vendors and warehouse for credit.
  • Processed daily and weekly DSD tickets to file invoices.
  • Resolved vendor errors with receiving policies to eliminate excessive inventory.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Unloaded and unpacked incoming shipments to facilitate orders and verify accuracy of contents.
  • Properly labeled and stored goods in safe area to provide identification and avoid losses.
  • Collaborated with other departments to resolve potential incoming shipment issues.
  • Provided fast, friendly and accurate customer service to create positive shopping experience.
  • Communicated operational inconsistencies of store or vendors to manager for resolution.
  • Verified accuracy of DSD plan-o-grams and implemented weekly store merchandising notes.
  • Entered DSD invoices into inventory system for prompt record keeping.
  • Followed food safety and workplace safety guidelines for job functions.
  • Protected company assets through accurate receipt and return of DSD product.

Education

Associate of Arts - Culinary Arts

The Art Institute of Atlanta
Atlanta, GA
05.2003

Skills

  • Suggestive Selling
  • Merchandising Proficiency
  • Sales Trends
  • Product and Service Sales
  • Strategic Planning
  • Listening Skills
  • Adapt to Diverse Groups
  • Teamwork and Collaboration
  • Product Recommendations
  • Merchandise Display
  • Excellent People Skills
  • Sales Training
  • Multitasking Strengths
  • Inventory Control Procedures
  • Policy and Procedure Adherence
  • Recognition of Security Risks
  • Inventory Tracking

Timeline

DSD Receiver

Kroger
03.2007 - 03.2023

Sales Associate

Kroger.Co
02.2006 - 04.2023

Associate of Arts - Culinary Arts

The Art Institute of Atlanta

Similar Profiles

CREATE PROFILE
Karen Peck