Karen Perez

• a sales representative must be perfect balance of charismatic, thoroughly communicative and of course professional,all while maintaining the ability to pitch themselves or a product and close the deal.
• Managed high call volume while maintaining a professional demeanor, resulting in positive feedback from customers.
• Utilized CRM systems to track interactions with customers, allowing for more personalized service in future engagements.
• Make each customer feel valued. Tailor your conversations based on their history, preferences, and needs.
• used customer insights, more importantly gathered pain points to develop innovative sales strategies to increase sales.
• developed and maintained comprehensive understanding of products,services and competitors to enhance sales presentations.

• A sales representative must be a perfect balance of charismatic, thoroughly communicative and ofcourse professional, all while maintaining the ability to pitch themselves or a product and close the deal.
• Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.

• Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.

• Used customer insights, more importantly gathered pain points to develop innovative sales strategies to increase sales.

• Generated additional sales opportunities with upselling and cross-selling techniques.

• Trained and mentored new sales representatives.

• Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.

• Worked flexible schedule and extra shifts to meet business needs.
• Handled cash and credit transactions accurately, ensuring proper balance at the end of each shift.
• Maintained a clean and organized work space, ensuring a positive environment for both customers and colleagues.
• Demonstrated flexibility by assisting in other departments as needed, supporting overall store success.
• Trained new employees in cashier procedures and company policies, promoting a consistent customer experience across all team members.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.

• Onboarded new employees with training and new hire documentation.

• Developed advertising tactics and implemented new solutions for increased brand awareness.

● Posted daily ads on every vehicle available through online media to increase customers on a daily and maximize sales numbers

● Re-evaluated monthly the vehicles that were on top sales to stay alert on what customers were looking for.

-Looked for merchandise daily and auctions available