Karen Pimentel
HENDERSON,NV
Summary
To obtain a position within my chosen field that will challenge my innovation, dedication and leadership skills in a way that will be fairly beneficial to both myself and my employer.
Overview
3
3
years of professional experience
Work History
Cocktail Waitress
The Mirage
04.2022 - Current
- Answer inquiries or make recommendations for complementary products
- Presents ordered choices in prompt and efficient manner.
- Assisted with bartending duties during high-volume shifts.
Spa Receptionist
The Mirage
07.2021 - 04.2022
- Developed relationships with guests to meet client needs and encourage repeat service.
- Carried out regular walk throughs of entire spa to verify cleanliness, working facilities and adequate stock levels of guest amenities and linens.
- Schedule all spa appointments and provide guest information on available products and services.
Receptionist
The Mirage
02.2021 - 07.2021
- Assisting guest service questions and routine calls.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed multiple tasks and met time-sensitive deadlines.
Education
Licensed Esthetician - Esthetics
Aveda Institute
Las Vegas06.2022
Skills
- Bilingual
- Customer Service Skills
- Product Promotion
- Transactions and Cash Handling
- Detailed Instruction
- Time Management
- Familiar with Opera, Urvenue, and Zenoti software
References
Sagrario Lopez, Spa Manager- (702)763.0273
Marisa Angione, Vdara Senior Food & Beverage Manager- (702)985.7954
Eric Falcon, Mirage Pool Food and Beverage Manger- (702)336.9151
Timeline
Cocktail Waitress
The Mirage
04.2022 - Current
Spa Receptionist
The Mirage
07.2021 - 04.2022
Receptionist
The Mirage
02.2021 - 07.2021
Licensed Esthetician - Esthetics
Aveda Institute