Overview
Work History
Education
Skills
Timeline
Generic

Karen Pocock

Overview

21
21
years of professional experience

Work History

Outside Sales

Promo Universal
Houston, TX
06.2021 - 05.2022
  • Established new accounts through cold calling and personal visits to potential customers.
  • Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Contacted new and existing customers to discuss ways to meet needs through specific products and services.
  • Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
  • Worked independently with minimal supervision.

Documentation Specialist

Goolsby Testing
Humble, TX
07.2013 - 08.2020
  • Compared incoming data against quality, integrity and accuracy expectations, identified faults and affected timely remedies.
  • Collaborated with quality assurance team to comply with regulatory requirements.
  • Prepared digital files, physical documents and work requests in compliance with company guidelines.
  • Transmitted documents, organized revisions and tracked changes.
  • Company representative updating customer on ongoing progress

Owner / Sales Manager

Pocock Promotions
Humble, TX
11.2007 - 07.2013
  • Managed Operations including budget analysis, accounts payable / receivable
  • Managed profit margins
  • Order merchandise and schedule production
  • Responsible for marketing aspects from creating and developing to completion
  • Established and maintained growing client base
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Office Manager / Sales Specialist

Logo Ink
Kingwood, TX
06.2000 - 10.2007
  • Created and implemented sales strategies to successfully meet company targets.
  • Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
  • Hire staff, onboard and train
  • Manged all aspects of budget including accounts payable and receivable
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Education

High School Diploma -

Kingwood High School
Kingwood, TX

Skills

  • Account Management
  • Prospecting and Cultivating
  • Customer Service
  • Entrepreneurial Mindset
  • Company Branding
  • Vendor Coordination
  • General Accounting
  • Customer Order Management
  • Purchase Agreements

Timeline

Outside Sales

Promo Universal
06.2021 - 05.2022

Documentation Specialist

Goolsby Testing
07.2013 - 08.2020

Owner / Sales Manager

Pocock Promotions
11.2007 - 07.2013

Office Manager / Sales Specialist

Logo Ink
06.2000 - 10.2007

High School Diploma -

Kingwood High School

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Karen Pocock