Karen Ponce
Antioch,CA
Summary
Kind caregiver, nurse assistant, and medical assistant with experience addressing physical and emotional needs. Bringing years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service. Dedicated Direct Care worker passionate about helping clients lead fulfilling lives by managing health-related conditions. Knowledgeable about medication administration, appointments, and social activities. Well-organized and compassionate with good relationship-building skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Caregiver
J&M Home Services Inc.
San Ramon
08.2022 - Current
- Providing companionship and emotional support.
- Assisting with personal care (ADLs).
- Performed vital signs checks.
- Changed bed linens, cleaned patient rooms, and assisted with transfers of patients in wheelchairs or beds as needed.
- Recorded observations on patient charts regarding activities of daily living, intake, and output levels, and vital signs.
Real Estate Agent
Kingship Realty Group
Concord
08.2019 - 08.2023
- Help clients purchase, rent, or sell properties
- Advise clients about market conditions, conduct walkthroughs, and provide guidance and assistance through the process of buying, selling, or leasing properties.
Waitress/Cashier
El Yahualica Tacos
03.2017 - 03.2023
- Accuracy in the use of new technology as cashier
- I had to know every plate in the menu to give the most precise suggestion to the clients
- As bilingual person I am very comfortable multitasking and helping people, not only offering food but also I'm a good listener.
Caregiver for Elderly and Disable
In Home Support Services (IHSS)
Contra Costa County
12.2019 - 01.2023
- Provided a range of services for clients, such as bathing, preparing meals, toileting, companionship, mental stimulation activities (for patients with dementia and Alzheimer's), medication reminders, and vital signs checks.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
Behavior Technician
Advanced Behavior Therapies
Dublin
09.2020 - 04.2021
- Provided direct behavioral intervention services to children with autism spectrum disorder and other developmental disabilities.
- Engaged in professional development activities to stay abreast of current trends in the field of Applied Behavior Analysis.
- Supported clients in developing self-help skills such as dressing, toileting, eating independently .
Education
Medical Assisting
Cal Regional
Richmond, CA10-2024
CNA Certification -
Bay Area CNA School
Dublin 11-2023
Associate's degree in Liberal Arts & Sciences -
Los Medanos College
Pittsburg, CA05-2023
Real Estate Agent -
Diablo Valley College
Pleasant Hill, CA12.2018
Skills
- Organizational Skills
- Applied Behavior Analysis
- Data Collection
- Patient Care
- Vital signs monitoring
- Complex Problem-Solving
- Spanish
- Bilingual
- HIPAA Compliance
- Patient-focused care
- Patient Scheduling
- Medical Terminology
- Patient toileting
- Immunization Administration
- Hospice Care
- Patient Assessments
- Customer Service
Languages
- English
- Spanish
Certification
CPR
Certified Nurse Assistant
Languages
Spanish
Professional
Timeline
Caregiver
J&M Home Services Inc.
08.2022 - Current
Behavior Technician
Advanced Behavior Therapies
09.2020 - 04.2021
Caregiver for Elderly and Disable
In Home Support Services (IHSS)
12.2019 - 01.2023
Real Estate Agent
Kingship Realty Group
08.2019 - 08.2023
Waitress/Cashier
El Yahualica Tacos
03.2017 - 03.2023
Medical Assisting
Cal Regional
CNA Certification -
Bay Area CNA School
Associate's degree in Liberal Arts & Sciences -
Los Medanos College
Real Estate Agent -
Diablo Valley College
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