Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
18
18
years of professional experience
Work History
Program Technician
United States Department Of Agriculture-Farm Service Agency
07.2024 - Current
Advised customers about loan requirements, responded to their questions, assisted in the administration of farm loan programs, ensured processes ran smoothly, maintained program notices, handbook amendments, and other materials, researched best practices for running successful programs in order to provide guidance when needed, participated in credit and collections activities, participated training sessions to stay up-to-date on program policies and procedures
Administrative Assistant
Carr, Riggs & Ingram, LLC.
01.2023 - 07.2024
Managed accounts payable and receivable systems, welcomed clients in a courteous and efficient manner, compiled comprehensive tax documentation, balanced credit card statements efficiently, handled disbursement and reconciliation of petty cash, ensured compliance with daily deposit procedures, ensured timely restocking of essential office supplies, and allocated 401(k) and IRA funds as part of client service duties
Loan Operations Clerk
AmeriFirst Bank
08.2021 - 01.2023
Conducted thorough reviews of loan documents for proper signatures and compliance, managed document imaging procedures for entire loan set, ensured proper updates to collateral insurance records for accuracy, coordinated processing of every payoff transaction, sent timely payment reminders to ensure compliance with due dates and transfer schedules
Staffing Specialist
Surge Staffing
03.2021 - 08.2021
Assisted new and existing applicants with job placement by interviewing, doing background checks and administering in office drug test, administered tracking of time and managed employee discipline procedures
Assistant Manager
OneMain Financial
05.2007 - 03.2021
Maintained customer-focused environment, presenting all lending process options for review, executed collection efforts through effective engagement with customers on overdue loan payments, develop diverse and top-tier talent, motivated team to improve branch outcomes and adhere to applicable laws
Education
BBA -
Faulkner Univeristy
Montgomery, AL
12-2024
Skills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Time management
Organization and time management
Problem resolution
Timeline
Program Technician
United States Department Of Agriculture-Farm Service Agency
07.2024 - Current
Administrative Assistant
Carr, Riggs & Ingram, LLC.
01.2023 - 07.2024
Loan Operations Clerk
AmeriFirst Bank
08.2021 - 01.2023
Staffing Specialist
Surge Staffing
03.2021 - 08.2021
Assistant Manager
OneMain Financial
05.2007 - 03.2021
BBA -
Faulkner Univeristy
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