Sharon Clemons
Saint Joseph,MO
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Benefits Program Technician
State of Missouri
10.2008 - Current
- Input communication with applicants into computer system to facilitate future clarification and knowledgeable support
- Performed careful reviews of applicant data to ascertain compliance with eligibility criteria for economic assistance
- Explained eligibility details and affordability options to patients with kindness and respect
- Conversed with people from different cultures daily, providing high level of respect and patience with each interaction
- Conducted interviews with applicants, explaining benefits process and which programs were available
- Demonstrated self-reliance by meeting and exceeding workflow needs
- Provided excellent service and attention to customers when face-to-face or through phone conversations
- Utilized FAMIS, MEDES, and the ECM when inputting applicant information into agency's computer system.
Cashier
Porters Building Supply
08.2002 - 11.2008
- Ordered and restocked inventory.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Associate of Science -
Moberly Area Community College
Moberly, MO05.2001
High School Diploma -
North Shelby High School
Shelbyville, MO05.1981
Skills
- Professional and mature
- Reliable and trustworthy
- Working collaboratively
- Time management
- Telephone etiquette
- Applicant support and service
- Organizational skills
- Flexible
- Customer service
- Friendly, positive attitude
Timeline
Benefits Program Technician
State of Missouri
10.2008 - Current
Cashier
Porters Building Supply
08.2002 - 11.2008
Associate of Science -
Moberly Area Community College
High School Diploma -
North Shelby High School