Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Karen Ramos

East Lyme,CT

Summary

Enthusiast person motivated to work with patients, families and care teams efficiently. Friendly, adaptable and collaborative professional successful devising satisfying solutions to complex problems.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Patient Care Coordinator

Hartford Healthcare Medical Group
06.2023 - Current
  • Maintained confidentiality of patient data and condition to safeguard health information.
  • Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
  • Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
  • Worked closely with patients to deliver excellent and direct individualized patient care.
  • Monitored patient health records for accuracy to meet compliance with healthcare guidelines.
  • Engaged with patients to provide critical information.
  • Epic
  • Delivered support to medical staff in completion of patient paperwork.

Patient Care Coordinator

Fairhaven Healthcare Center
09.2020 - 09.2022
  • Maintained confidentiality of patient data and condition to safeguard health information.
  • Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
  • Worked with patients to schedule tests and procedures.
  • Monitored patient health records for accuracy to meet compliance with healthcare guidelines.
  • Greeted and assisted patients with check-in procedures.
  • Facilitated communication between patients and various departments and staff.

Education

No Degree - Public Communications

Gateway
New Haven, CT
05.2023

High School Diploma -

Daniel Hand High School
Madison, CT
06.2019

Skills

  • Quality Assurance
  • Administrative Supervision
  • Medical Terminology
  • Verbal and Written Communication
  • Epic
  • Speak Spanish
  • Patient Assessments
  • Strategic Planning
  • Critical Thinking Skills
  • Office Supplies and Inventory

Languages

Spanish
Native or Bilingual

Certification

  • CPR / FIRST AID PEDI/ADULT

Timeline

Patient Care Coordinator

Hartford Healthcare Medical Group
06.2023 - Current

Patient Care Coordinator

Fairhaven Healthcare Center
09.2020 - 09.2022

No Degree - Public Communications

Gateway

High School Diploma -

Daniel Hand High School
Karen Ramos