Karen Ramos
East Lyme,CT
Summary
Enthusiast person motivated to work with patients, families and care teams efficiently. Friendly, adaptable and collaborative professional successful devising satisfying solutions to complex problems.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator
Hartford Healthcare Medical Group
06.2023 - Current
- Maintained confidentiality of patient data and condition to safeguard health information.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Worked closely with patients to deliver excellent and direct individualized patient care.
- Monitored patient health records for accuracy to meet compliance with healthcare guidelines.
- Engaged with patients to provide critical information.
- Epic
- Delivered support to medical staff in completion of patient paperwork.
Patient Care Coordinator
Fairhaven Healthcare Center
09.2020 - 09.2022
- Maintained confidentiality of patient data and condition to safeguard health information.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Worked with patients to schedule tests and procedures.
- Monitored patient health records for accuracy to meet compliance with healthcare guidelines.
- Greeted and assisted patients with check-in procedures.
- Facilitated communication between patients and various departments and staff.
Education
No Degree - Public Communications
Gateway
New Haven, CT05.2023
High School Diploma -
Daniel Hand High School
Madison, CT06.2019
Skills
- Quality Assurance
- Administrative Supervision
- Medical Terminology
- Verbal and Written Communication
- Epic
- Speak Spanish
- Patient Assessments
- Strategic Planning
- Critical Thinking Skills
- Office Supplies and Inventory
Languages
Spanish
Native or Bilingual
Certification
- CPR / FIRST AID PEDI/ADULT
Timeline
Patient Care Coordinator
Hartford Healthcare Medical Group
06.2023 - Current
Patient Care Coordinator
Fairhaven Healthcare Center
09.2020 - 09.2022
No Degree - Public Communications
Gateway
High School Diploma -
Daniel Hand High School
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