Summary
Overview
Work History
Education
Skills
Living Core Values, Fierce Foundation
Timeline
Generic

Karen Rhame

Tyler

Summary

Dynamic Insurance Supervisor with a proven track record at Christus Trinity Clinic, enhancing customer satisfaction and streamlining claims management. Skilled in data interpretation and communication, I implement efficient workflows that reduced claim processing time, while fostering strong relationships with my team employee's to drive collaboration and improve overall performance.

Knowledgeable with comprehensive background in insurance supervision and team management. Led initiatives to streamline claims processing and enhance satisfaction. Demonstrated expertise in compliance oversight and conflict resolution.

Overview

26
26
years of professional experience

Work History

Insurance Supervisor

Christus Trinity Clinic
04.2018 - Current
  • Enhanced customer satisfaction levels by consistently addressing client concerns and resolving issues promptly.
  • Spearheaded initiatives focused on improving throughout all stages of the insurance cycle – from initial inquiry to claims resolution.
  • Developed strong relationships with key stakeholders, fostering trust and collaboration between the company and external partners.
  • Implemented effective training programs for new hires, resulting in improved productivity and performance.
  • Reduced claim processing time by implementing efficient workflow systems and streamlining communication channels.

Insurance Supervisor

Dehaven Eye Clinic
04.2009 - 09.2018
  • Developed strategic plans for day-to-day financial operations.
  • Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
  • Payment posting of insurance and patient
  • Insurance verification
  • Insurance and patient billing
  • Customer service with patients
  • Insurance follow up for all payors

Insurance Specialist

ETMC/First Physicians
09.1999 - 04.2009
  • Enhanced customer satisfaction by addressing insurance-related inquiries and resolving issues promptly.
  • Processed eligibility and benefits verification requests.
  • Followed up on denials, late payments, extensions and other special circumstances.
  • Physician Billing for Medicaid and Commerical payors.

Education

High School Diploma -

Jacksonville Independent School District
Jacksonville, TX
05-1993

Skills

  • Claims management
  • Data interpretation
  • Detailed and organized
  • Communication skills

Living Core Values, Fierce Foundation

I was nominated by employees from within our company for Compassion award. 

I completed the course given of Fierce leadership to improve my skills in leadership. 

Timeline

Insurance Supervisor

Christus Trinity Clinic
04.2018 - Current

Insurance Supervisor

Dehaven Eye Clinic
04.2009 - 09.2018

Insurance Specialist

ETMC/First Physicians
09.1999 - 04.2009

High School Diploma -

Jacksonville Independent School District

Similar Profiles

CREATE PROFILE
Karen Rhame