KAREN RIVAS PENA
Spencer Dental and Braces
Virginia Beach,Virginia
1
Language
1
Certification
5
years of professional experience
Bilingual dental/medical assistant who volunteered in Sharing Smiles Day event using teamwork and communication to drive outstanding patient care for those with no insurances. Dedicated to enhancing treatment outcomes through meticulous follow-up and technology use. Experienced in managing pricing processes for diverse products, ensuring market competitiveness while maintaining compliance. Demonstrated excellence in orthodontic and dental assistance, fostering patient relationships and supporting treatment plans. Eager to contribute a unique blend of skills in patient care and pricing strategy to drive organizational success.
Work History
HYGIENE ASSISTANT
5 Years 2 Months- Polished patients' teeth and applied sealants, maintaining sterilized operatories to support safe care.
- Assisted in taking diagnostic x-rays of patients, ensuring the highest level of safety and accuracy.
- Educated patients on proper oral hygiene techniques, resulting in improved overall oral health.
MEDICAL ASSISTANT
3 Years 7 Months- Performed patient scans using Itero technology to facilitate accurate dental lab submissions for sleep apnea appliance fabrication.
- Conducted follow-up consultations to monitor patient satisfaction and appliance effectiveness, enhancing overall treatment outcomes.
PRICING COORDINATOR
2 Years 6 Months- Implemented pricing guidelines and processes to ensure consistency and compliance across all product lines.
- Managed daily pricing adjustments for a diverse range of products to ensure competitive market positioning.
ORTHODONTIC ASSISTANT
3 Years 3 Months- Created model of patient's mouth by pouring plaster into dental impression and allowing plaster to set.
- Fabricated and adjusted retainers and braces for patients.
- Educated patients on proper oral hygiene and orthodontic care.
- Bonded and placed bands and wires according to orthodontist specifications.
- Took photographs of patients' teeth to aid orthodontist in developing treatment plans.
- Charted conditions of decay and disease to prepare for diagnosis and treatment by dentist.
- Adjusted removable retainers and delivered chairside corrections to improve patient fit and comfort.
- Use RPEs, Lightforce, Damon and traditional brackets.
DENTAL & ORTHO ASSISTANT
5 Years 3 Months- Charted patient data and treatment in electronic health records system.
- Educated patients on proper oral care habits and disease prevention.
- Liaised between patients and dentist to explain and support treatment plan.
- Followed stringent security protocols to maintain patient confidentiality information.
- Monitored patient progress and reported changes to the dentist.
- Referred patients for extended services related to orthodontics and oral surgery.
- Took digital X-rays and intraoral photographs.
- Developed positive relationships with patients and colleagues.
- Performed chair-side dental procedures in a timely manner.
- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
- Took x-rays, photographs, and impressions of patients' teeth and mouth.
- Poured and shaped molds from impressions and trimmed molds in grinder.
Education
No Degree - General Studies
High School Diploma
Non-Degree Program - Salesperson
Skills
Adaptability
Teamwork
Pricing Strategy
Restorative procedures
Multitasking
Customer satisfaction
Patient confidentiality
Strong writing and verbal skills
Chairside assisting
Dentrix proficiency
Customer needs assessment
Patient counseling
Certification
- DENTAL RADIATION SAFETY CERTIFICATE VCU School Of Dentistry
- CPR CERTIFICATION
LANGUAGES
Spanish (Native), English (Native)
Timeline
PRICING COORDINATOR
Emart SuperMarket
09.2023 - 03.2026Read More
MEDICAL ASSISTANT
Tidewater Neurologists & Sleep
12.2022 - CurrentRead More
ORTHODONTIC ASSISTANT
Coastal Orthodontics
11.2022 - 02.2026Read More
HYGIENE ASSISTANT
Spencer Dental And Braces
05.2021 - CurrentRead More
DENTAL & ORTHO ASSISTANT
Spencer Dental and Braces
04.2021 - CurrentRead More
Alpha Real Estate College
Non-Degree Program from Salesperson
Read More
Green Run High School
High School Diploma
Read More
Tidewater Community College, Beach Campus
No Degree from General Studies
Read More