Karen Sanchez
2000 Anaheim Ave Apt D,Costa Mesa
Summary
Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Original Pancakes House. Proven ability to enhance guest experiences through effective table turnover strategies and suggestive selling. Adept at point-of-sale operations and maintaining cleanliness standards, ensuring a welcoming environment for all patrons.
Prepared foods professional with significant experience in food preparation and customer service. Known for maintaining high standards and achieving results through effective team collaboration. Recognized for adaptability and reliability in dynamic environments, with strong skills in food safety and quality control.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Server
Original Pancakes House
Huntington Beach, CA
04.2020 - Current
- Provided exceptional customer service to enhance dining experiences.
- Accurately took and processed food and beverage orders using point-of-sale system.
- Collaborated with kitchen staff to ensure timely delivery of meals.
- Maintained cleanliness and organization of dining area throughout shifts.
- Assisted in training new servers on menu knowledge and service standards.
- Handled customer inquiries and resolved concerns to improve satisfaction levels.
- Monitored inventory levels and assisted with restocking supplies as needed.
- Implemented efficient table turnover strategies to maximize seating capacity during peak hours.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Prepared Foods Team Member
Sam's Club
Fullerton, CA
03.2018 - 04.2020
- Assisted in preparation of fresh, high-quality food items for customer service.
- Maintained cleanliness and organization of food preparation areas to ensure safety standards.
- Supported team members during peak hours to enhance overall efficiency and service speed.
- Followed recipes and portion guidelines to maintain consistency in food offerings.
- Operated kitchen equipment safely, adhering to all operational protocols and procedures.
- Participated in training sessions to learn best practices for food handling and safety compliance.
- Communicated effectively with team members to coordinate tasks and improve workflow.
- Stored refrigerated and frozen items at correct temperatures to comply with food safety rules.
- Collaborated with team members to complete tasks efficiently and deliver high-quality products consistently.
- Stocked food items upon manger request and adhered to food safety standards at all times.
- Checked refrigerated and frozen cases and replenished low stock every day.
- Reduced food waste by implementing proper storage techniques and monitoring expiration dates closely.
Cashier Cook Supervisor
Carl's Jr Restaurant
Newport Beach, CA
2014 - 01.2020
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Assisted customers with menu selections and special requests, ensuring satisfaction.
- Handled cash, credit, and digital payments accurately to minimize discrepancies.
- Trained new employees on operational procedures and customer service standards.
- Collaborated with team members to manage peak service times effectively.
- Monitored inventory levels and communicated needs for restocking supplies promptly.
Overnight Stocker
Walmart
Irvine, CA
2017 - 2019
- Organized and restocked merchandise displays to enhance product visibility and accessibility.
- Collaborated with team members to ensure timely replenishment of inventory on sales floor.
- Monitored stock levels and reported discrepancies to maintain accurate inventory records.
- Assisted in training new staff on safety protocols and efficient stocking practices.
Education
GED -
Costa Mesa High School
Costa MesaSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Customer service
- Cleanliness standards
- Safe food handling
- Menu memorization
- Food running
- High volume dining
- Service prioritization
- Team collaboration
- Sales expertise
- Sales techniques
- Food safety practices
- Performance improvement
- Table bussing
- Suggestive selling
- Guest relations management
- Point of sale operation
- Dining area maintenance
Certification
Servesafe certificate
Languages
Spanish
Full Professional
Timeline
Server
Original Pancakes House
04.2020 - Current
Prepared Foods Team Member
Sam's Club
03.2018 - 04.2020
Cashier Cook Supervisor
Carl's Jr Restaurant
2014 - 01.2020
Overnight Stocker
Walmart
2017 - 2019
GED -
Costa Mesa High School