Karen Sanchez
269 Washington St, Mamaroneck,NY
Summary
Energetic and reliable hospitality professional with a proven track record in fast-paced restaurant environments. Expert in delivering high-quality guest experiences through efficient service, bilingual communication (English/Spanish), and strong teamwork. Skilled in managing complex orders and maintaining a positive, calm demeanor under high-pressure shifts.
Overview
3
3
years of professional experience
Work History
Counter
Frankie and Fanuccis
Mamaroneck, New York
12.2024 - Current
- Streamlines takeout and delivery operations in a high-volume setting, ensuring 100% order accuracy.
- Coordinates directly with kitchen staff to manage ticket flow and ensure timely service during peak hours.
- Manages professional phone inquiries and processes high-frequency cash and card transactions with total accountability.
Server & Hostess
Cantina Lobos
Pelham, New York
01.2024 - 08.2024
- Provided high-quality table service, focusing on guest satisfaction and personalized dining experiences.
- Maintained a smooth front-of-house flow by effectively managing reservations and seating.
- Processed financial transactions accurately using POS systems in a fast-paced environment.
Teachers Tech Assistant
The STEM Alliance
Mamaroneck, New York
11.2022 - 09.2024
- Assisted in adult education by simplifying complex information and providing one-on-one support.
- Supported data analysis tasks for supervisors to improve program efficiency.
Office Assistant
CO-OP Camp
Mamaroneck, New York
06.2024 - 08.2024
- Managed attendance records for over 100+ campers daily and handled sensitive parent communications.
- Served as a primary translator for Spanish-speaking parents to ensure inclusive and clear communication.
Education
Bachelor of Arts - Business Communication
Baruch College
New York, NY05-2027
High School Diploma -
Mamaroneck High Shool
Mamaroneck, NY06-2021
Skills
- Service Excellence: Table management, guest relations, and conflict resolution
- Technical: Proficient in POS systems, cash handling, and credit transactions
- Operational: High-volume multitasking, order accuracy, and kitchen coordination
- Communication: Fluent in English and Spanish; experienced in translation and professional correspondence
Timeline
Counter
Frankie and Fanuccis
12.2024 - Current
Office Assistant
CO-OP Camp
06.2024 - 08.2024
Server & Hostess
Cantina Lobos
01.2024 - 08.2024
Teachers Tech Assistant
The STEM Alliance
11.2022 - 09.2024
Bachelor of Arts - Business Communication
Baruch College
High School Diploma -
Mamaroneck High Shool