Karen Sandoval
Las Vegas,NV
Summary
Current student looking to gain valuable experience and knowledge. Takes pride in work ethic and always up for a challenge. Ability to complete tasks on time in both individual and team settings. Dependable and reliable, ready to learn and grow with your company.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
The NOW Massage Boutique
02.2023 - Current
- Greeted members at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for members and employees.
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved member issues quickly and notified supervisor immediately when problems escalated.
- Promoted and up-sold products and services to meet needs of members.
- Emphasized benefits and perks to prospects to increase membership sales.
APPLE SPECIALIST
Apple
08.2022 - 01.2023
- Built sustainable relationships and trust with customer accounts using open and interactive communication.
- Read from scripts to promote uniformity and consistency in communications.
- Referred unresolved customer grievances to designated departments for further investigation.
- Offered excellent customer service by actively listening to customers' needs and empathically discussing solutions.
CREW TRAINER
McDonald's
12.2019 - 08.2022
- Followed safety procedures to prevent foodborne illness and allergens.
- Communicated with co-workers to improve operations and reduce wait times.
- Interacted patiently with customers to foster ideal customer service experience.
CASHIER
Sephora
09.2019 - 12.2019
- Greeted and informed customers of products, fostering positive store experiences.
- Delivered service excellence through all points of contact.
- Maintained cash accuracy by working with supervisor to correct deficiencies.
TEAM MEMBER
Dairy Queen
04.2019 - 07.2019
- Refilled food products throughout shift to confirm full displays.
- Cleaned counters, cashier area and utensil display to comply with sanitary regulations.
- Served food, beverages and desserts to customers in timely manner.
Education
BACHELOR OF ARTS (B.A - ELEMENTARY EDUCATION
University of Las Vegas
2025
Associate of Arts - Elementary Education
College of Southern Nevada
Las Vegas, NV02.2023
Skills
- Membership Sales
- Bilingual ( Spanish )
- Active Listening
- Attention to Detail
- Dependable and Responsible
- Organization and Time Management
- Flexible and Adaptable
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Front Desk Receptionist
The NOW Massage Boutique
02.2023 - Current
APPLE SPECIALIST
Apple
08.2022 - 01.2023
CREW TRAINER
McDonald's
12.2019 - 08.2022
CASHIER
Sephora
09.2019 - 12.2019
TEAM MEMBER
Dairy Queen
04.2019 - 07.2019
BACHELOR OF ARTS (B.A - ELEMENTARY EDUCATION
University of Las Vegas
Associate of Arts - Elementary Education
College of Southern Nevada
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