Maria Baldinsh
Miami,FL
Summary
Eager to work, detail-oriented professional with expertise in customer service and CRM software. Demonstrated success in streamlining operations and improving client satisfaction through effective communication and multitasking. Strong time management skills contribute to efficient workflow and enhanced productivity.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
Winners Brazilian Jiu Jitsu
Miami, Florida
07.2024 - 04.2025
- Processed membership applications and payments efficiently, ensuring accuracy and timeliness.
- Responded to inquiries regarding memberships and directed calls to relevant personnel.
- Tracked inventory levels for office supplies, reordered supplies to maintain stock, and ensured timely delivery.
- Created and managed digital and physical filing systems for records and correspondence, improving organization and accessibility.
- Drafted professional business documents, spreadsheets, and various correspondence.
- Scheduled events and managed company calendar to optimize organizational operations.
- Assisted in managing company social media accounts, contributing to increased engagement and visibility.
Membership Sales Representative
Winners Brazilian Jiu Jitsu
Miami, Florida
07.2024 - 04.2025
- Organized promotional events, increasing new member acquisition through targeted outreach.
- Developed and executed sales strategies aligned with organizational objectives.
- Facilitated enrollment and registration processes for members.
- Maintained customer satisfaction and loyalty by fostering strong communication and addressing member needs.
- Scheduled and conducted weekly appointments to foster client relationships.
- Managed membership database, updating member information regularly.
- Utilized CRM software to efficiently track activities, enhancing member engagement and data management.
- Prioritized tasks to optimize time management and boost sales productivity.
Education
License - Massage Therapy
Miami Dade College
Miami, FL05-2025
High School Diploma -
Alonzo And Tracy Mourning Senior High
Miami, FL06-2024
Skills
- Customer service
- Time management
- Membership sales
- CRM software proficiency
- Professional communication
- Attention to detail
- Multitasking and organization
- Research skills
- Front office management
- Phone etiquette
- Hospitality practices
Languages
English
Full Professional
Russian
Native/ Bilingual
Timeline
Front Desk Receptionist
Winners Brazilian Jiu Jitsu
07.2024 - 04.2025
Membership Sales Representative
Winners Brazilian Jiu Jitsu
07.2024 - 04.2025
License - Massage Therapy
Miami Dade College
High School Diploma -
Alonzo And Tracy Mourning Senior High