Mary Andujar
Elizabeth,NJ
Summary
Dedicated front desk receptionist with proven skills in customer service, conflict resolution, and point of sale operations. Committed to creating a welcoming environment and ensuring member satisfaction.
Overview
6
6
years of professional experience
4
4
Certifications
Work History
Front Desk Receptionist
Crunch Fitness
Springfield, New Jersey
12.2023 - Current
- Delivered exceptional front desk and customer service support by greeting guests, answering in person and phone inquiries, and maintaining a clean, professional reception area.
- Managed point of sale systems, processed memberships, sold services, and scheduled personal training appointments with accuracy and efficiency.
- Demonstrated strong problem solving and communication skills by handling membership questions, resolving account issues, and conducting follow up outreach to ensure member satisfaction.
Lifeguard
American Pool New Jersey
Edison, New Jersey
05.2022 - 08.2024
- Ensured the safety of all guests by monitoring pool activities, enforcing regulations, and conducting routine safety inspections.
- Responded promptly to emergencies, administering first aid and CPR, while maintaining a calm and professional demeanor.
- Collaborated with team members to maintain a safe, clean, and welcoming environment for all patrons.
Cashier
Giant Food Stores
Mechanicsburg, Pennsylvania
12.2019 - 12.2021
- Processed customer transactions accurately and efficiently using point-of-sale systems, handling cash, credit, debit, checks, and gift cards.
- Managed cash register operations by balancing drawers, providing accurate change, and following established payment procedures.
- Maintained a clean, organized checkout area while supporting sales processing, and basic inventory tracking.
Education
Bachelor of Science - Major: Medical Humanities Minor: Public Health
Montclair State University
Montclair, NJ12-2026
Skills
- Customer Service
- Front Desk Operations
- Phone Support
- Appointment Scheduling
- Membership Sales
- Problem Solving
- Team Collaboration
- Safety Compliance
- Record Keeping
- POS Operation
- Bilingual (English/Spanish)
- Project Management
- Data Tracking & Reporting
- Relationship Management
- Attention to Detail
- Microsoft Office Suite
Certification
First Aid
Timeline
Front Desk Receptionist
Crunch Fitness
12.2023 - Current
Lifeguard
American Pool New Jersey
05.2022 - 08.2024
Cashier
Giant Food Stores
12.2019 - 12.2021
Bachelor of Science - Major: Medical Humanities Minor: Public Health
Montclair State University