KAREN SCHROETKE
Oracle,AZ
Summary
Dynamic professional with a proven track record at Belk, excelling in customer service and cross-selling techniques. Adept at fostering long-term client relationships and enhancing brand visibility through engaging consultations. Recognized for organizational skills and a commitment to client satisfaction, driving sales revenue and ensuring compliance in fast-paced environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Beauty Advisor / Sales Associate
Belk
Maryville, TN
09.2023 - 11.2025
- Advised clients on beauty product selections to enhance their personal style and confidence.
- Engaged customers through personalized consultations, fostering long-term relationships and repeat business.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Followed up with customers to increase satisfaction with purchases and services.
- Executed promotional events, driving customer traffic and enhancing brand visibility.
Personal Banker
Tri Counties Bank
Shasta Lake, CA
05.2021 - 06.2022
- Processed loan applications efficiently, ensuring compliance with regulatory requirements.
- Maintained high accuracy in transaction processing, ensuring client trust and financial security.
- Conducted financial reviews to identify customer needs and recommend suitable banking solutions.
- Educated clients on bank products and services, enhancing their understanding and satisfaction.
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
Medical Receptionist
Greenfield Health
Portland, OR
09.2019 - 07.2020
- Managed patient check-in and check-out processes to ensure efficient front desk operations.
- Assisted patients with appointment scheduling and modifications to enhance accessibility.
- Processed patient payments and verified billing information for accuracy.
- Maintained and organized electronic health records to ensure compliance and easy retrieval.
Instructional Assistant
Neah-Kah-Nie School District
Rockaway Beach, OR
08.2013 - 06.2018
- Assisted teachers in preparing instructional materials and resources for effective lesson delivery.
- Provided one-on-one support to students with special needs, enabling them to achieve academic success.
- Supported diverse learning needs by adapting teaching methods and materials for individual students.
- Collaborated with teachers to develop personalized learning plans for students with special needs.
- Monitored classroom activities to maintain student focus and adherence to rules.
Education
Business -
Walla Walla Community College
Walla Walla, WAWalla Walla, WA
Skills
- Customer service
- Organization
- Multitasking
- Cash handling
- Team collaboration
- Cross-selling techniques
- Empathy
- Patience
Certification
Licensed NMLS, #730713
Timeline
Beauty Advisor / Sales Associate
Belk
09.2023 - 11.2025
Personal Banker
Tri Counties Bank
05.2021 - 06.2022
Medical Receptionist
Greenfield Health
09.2019 - 07.2020
Instructional Assistant
Neah-Kah-Nie School District
08.2013 - 06.2018
Business -
Walla Walla Community College