Viktoriia Anaka
Brooklyn,NY
Summary
Driven and dynamic Beauty Advisor/Sales Associate with proven expertise in customer service and retail merchandising, notably at Ulta Beauty. Excelled in upselling, enhancing customer satisfaction through personalized skincare routines, and maintaining visually appealing product displays. Skilled in organization, team collaboration, and adaptability, significantly contributing to sales growth and client loyalty.
Overview
2
2
years of professional experience
Work History
Beauty Advisor / Sales Associate
Ulta Beauty
New York, NY
03.2023 - Current
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
Sales Associate
Swarovski
New York, NY
01.2023 - 03.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Bachelor Of Languages / Interpreting - Languages
Chernivtsi National University
Ukraine, ChernivtsiSkills
- Customer Service
- Organization and Multitasking
- Team Collaboration
- Flexibility and Adaptability
- Retail Merchandising
- Sales floor organization
- Customer Assistance
- Inventory and Stocking
Languages
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
English
Native or Bilingual
Timeline
Beauty Advisor / Sales Associate
Ulta Beauty
03.2023 - Current
Sales Associate
Swarovski
01.2023 - 03.2023
Bachelor Of Languages / Interpreting - Languages
Chernivtsi National University