Detail-oriented and dependable professional with experience in medical coding and service-based operations. Skilled in medical records review, task prioritization, communication, and troubleshooting. Brings a strong focus on accuracy, organization, and efficient problem solving to support quality results. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
27
27
years of professional experience
Work History
Cleaning and Organizing Business
Karen Simpson
Medford, OR
06.1997 - 02.2024
Completed day-to-day duties accurately and efficiently.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Prioritized and organized tasks to efficiently accomplish service goals.
Assisted with customer requests and answered questions to improve satisfaction.
Exceeded customer satisfaction by finding creative solutions to problems.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Medical Coder
Asante Regional Medical Center
Medford, Oregon
06.1997 - 03.2000
Coded Asante Regional Medical Center inpatient charts with ICD-10-CM and CPT guidelines.
Checked medical records for full documentation and correct code selection.
Applied HCPCS codes for procedures, supplies, and outpatient services.
Validated diagnosis and procedure codes against hospital compliance standards.
Entered coding data into EHR and hospital billing systems.
Kept current knowledge of CPT and ICD-10 coding principles, government regulations, and third-party billing requirements.
Stayed current on coding changes, updates, and new rules.
Reviewed patient records for accuracy, completeness, and coding compliance.
Studied patient history, physician diagnoses, and treatment details to support coding work.
Verified procedure code accuracy to support proper reimbursement levels.
Worked with healthcare staff, including practitioners, to improve coding accuracy.
Interpreted medical reports to assign appropriate ICD-9, CPT-4, and HCPCS codes.
Audited medical records for compliance with federal and hospital policies.
Read through patient health data, histories, physician diagnoses and treatments to gain understanding for coding purposes.
Advised on the impact of coding decisions on reimbursement and compliance.
Performed quality assurance checks on coded data.
Utilized ICD-10, CPT, and HCPCS coding systems to process claims and billing.