Karen Suarez

WORK EXPERIENCE national vision—optician Dear Recruiter, As an experienced Customer Service Representative, the advertisement for Customer Support Representative with Branch sparked my interest. When Reviewing the position requirements and your organization's website, I was excited to and that my qualifications and personal strengths align with your needs and mission. My attached resume shows the highlights from my years of professional experience. I'm Confident that I am the employee you are seeking because I have all of the qualifications outlined in your job posting. My passion for this field, combined with my respect for your company, make me eager to get on board. I honestly believe that this job is what I was meant to do. It's the perfect match for my skills, experience and interests. I bring a comprehensive set of skills that I believe will be valuable to branch. In my Customer Service Representative role, I honed my abilities in problem solving and helping customers with 02/2018 to 09/2020, Newburgh ,ny Ordering prescription lenses, adjusting glasses, and helping patients with all of their needs. Entering data into the computer and verifying patient insurance. Answering the telephone and representing the company in a professional and businesslike manner. Employed at a fashionable optical boutique recognized for delivering excellent customer service. Built personal relationships with patients yielding numerous referrals and repeat business I sell and order lenses that are needed for the patient’s prescription and personal needs, making sure the patient is presented with all of the options available to them. I take the measurements needed for patients’ glasses and make sure they are accurate. Pizza Hut—waitress any problem needing resolution, providing a rm foundation for the customer service representative position. My customer service, people-centric nature, and compassion have afforded me excellent innovation skills I am excited to contribute my talents and proficiency in critical thinking toward your team efforts. As an engaging communicator with a proven track record in customer service, my focus on building strong professional relationships has been a beneficial asset throughout my career. When Reviewing my resume, you might notice a gap in employment. My absence is due to me taking time to care for my children. My child-rearing experience has enhanced my talents in leadership, teamwork, determination, and prioritization as I managed multiple schedules, trained others, enforced rules and provided around-the- clock care. I am now settled and prepared to get back into the workforce. Please review my enclosed resume for My other work duties include dispensing patients’ orders and performing any adjustments needed, maintaining and cleaning the workspace, and answering phone calls. Prepared customers for eyeglass and contact lens examinations, by discussing eye and medical conditions. Responsible for daily sales of eye wear such as contact lenses, spectacles, and sunglasses. Dedicated candidate ready to employ solid customer service skills in banking industry. Skilled at negotiations with focus on sales and promotions. Reliable and committed to providing personalized and efficient service to customers. High-performing Bank Customer Service Representative with extensive experience providing exceptional service and support in fast-paced banking environment. Skilled in resolving customer issues, providing financial advice and cross-selling bank products. Strong communicator and problem-solver committed to helping customers achieve financial goals. Successful customer service representive with solid background in cross-selling bank products and services. Skilled at opening new accounts, fulfilling teller duties and resolving customer issues with keen eye for detail. Knowledgeable and committed to following company policies and procedures. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Knowledgeable and dedicated customer service professional with extensive experience in customer service representative industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service representative position. Ready to help team achieve company goals.