Homecare Homebase
Karen Swafford
RN Corporate Trainer
Lucas,TX
Summary
Energetic Corporate Trainer driven to success in planning, developing and delivering training for new and existing employees. Mixes latest techniques with proven methods to accomplish goals.
Demonstrated record of success refocusing employee strengths to match company standards. Proactive, hardworking and dedicated to optimizing team performance. Well-organized and conscientious with excellent administrative, critical thinking and multitasking abilities.
Overview
20
20
years of professional experience
Work History
Corporate Trainer
Angmar Medical Holdings
Mansfield, TX, TX
05.2015 - Current
- Maintained records of all participant feedback from trainings and reported results to management team.
- Built relationships with new employees to build trust and confidence in what the corporate Trainer was teaching and the support given.
- Analyzed training data to evaluate effectiveness of programs and suggest improvements as needed.
RN Service Coordinator
Cigna Health Spring
Euless, Texas
05.2014 - 04.2015
- Counseled patients on lifestyle changes that could improve their overall health
- Performed Medicare assessments to identify patients’s eligibility through qualifying for benefits by medical necessity identifiers.
- Managed complex cases involving multiple diagnoses or treatments.
- Educated patients on health maintenance, disease prevention, and treatment options.
RN Case Manager
Encompass Home Health & Hospice - Fort Worth
Fort Worth, Texas
07.2013 - 05.2014
- Coordinated medical services between primary care providers, specialists, hospitals and outpatient clinics.
- Reviewed clinical data including lab results, radiology reports and vital signs to assess appropriateness of treatments.
- Analyzed financial information related to insurance coverage eligibility prior to initiating services.
RN Case Manager
KSB Home Health
Dixon , IL
07.2008 - 07.2013
- Coordinated medical services between primary care providers, specialists, hospitals and outpatient clinics.
- Reviewed clinical data including lab results, radiology reports and vital signs to assess appropriateness of treatments.
- Analyzed financial information related to insurance coverage eligibility prior to initiating services.
RN Case Manager
OSF Home Health
Rockford , IL
06.2006 - 07.2008
- Reviewed clinical data including lab results, radiology reports and vital signs to assess appropriateness of treatments.
- Analyzed financial information related to insurance coverage eligibility prior to initiating services.
- Developed discharge plans for patients transitioning from acute care settings to home or alternate facilities.
- Ensured that all necessary forms were completed accurately before submitting them for processing.
- Served as liaison between patients and their families during hospital stays.
- Maintained confidentiality of all patient information according to HIPAA regulations.
- Collaborated with other departments within the facility to ensure smooth operations.
- Maintained confidentiality of sensitive patient information according to HIPAA regulations.
- Prepared reports on patient demographics as requested by management team members.
- Greeted visitors upon arrival at the medical center and directed them to their intended destinations.
- Worked closely with physicians and other healthcare providers to ensure quality care for all patients.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Communicated with patients with compassion while keeping medical information private.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Coordinated scheduling of appointments across multiple departments to optimize patient care.
Telemetry RN
Arlington Memorial Hospital
Arlington , TX
09.2004 - 06.2006
- Provided care to patients with cardiac and pulmonary diseases using telemetry monitoring equipment.
- Participated in quality improvement initiatives related to Telemetry unit operations and protocols.
- Reviewed lab results for accuracy prior to administering medication or treatments.
Education
Associate of Applied Science - Nursing
Tarrant County College District
Fort Worth, TX12-2004
Skills
- Staff presentations
- Performance monitoring
- Research
- Data Tracking
- Technical training
- Performance Evaluation
- Learning Management Systems
- Mentorship
- Lesson Planning
- Policy Development
- Educational material development
- Staff Training
- New Employee Training
- Progress assessment skills
- Course Development
- Organizational Development
- Quality control strategies
- Team development strategies
Software
Forcura
Microsoft Word
Outlook
Windows 10
Timeline
Corporate Trainer
Angmar Medical Holdings
05.2015 - Current
RN Service Coordinator
Cigna Health Spring
05.2014 - 04.2015
RN Case Manager
Encompass Home Health & Hospice - Fort Worth
07.2013 - 05.2014
RN Case Manager
KSB Home Health
07.2008 - 07.2013
RN Case Manager
OSF Home Health
06.2006 - 07.2008
Telemetry RN
Arlington Memorial Hospital
09.2004 - 06.2006
Associate of Applied Science - Nursing
Tarrant County College District
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