Karen Sylvain
Malden,MA
Summary
Driven by a results-focused approach, I enhanced team productivity and customer satisfaction at Dockside Restaurant through effective staff management and problem-solving. My experience spans from supervising to hands-on assembly line work at Dorn Equipment Corporation, showcasing my adaptability and attention to detail. Skilled in training, mentoring, and multitasking, I excel in fast-paced environments.
Overview
27
27
years of professional experience
Work History
Supervisor
Dockside Restaurant
Malden\Wakefield, MA
07.1997 - 03.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Assembly Line Production Worker
Dorn Equiptment Corparation
Melrose, MA
10.2012 - 03.2020
- Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
- Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
- Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.
Education
High School Diploma -
Everett High School
Everett, MA05.1983
Skills
- Training and mentoring
- Staff Management
- Goal-Oriented
- Staff Discipline
- Schedule development
- Policy Enforcement
- Multitasking Abilities
- Problem-Solving
Timeline
Assembly Line Production Worker
Dorn Equiptment Corparation
10.2012 - 03.2020
Supervisor
Dockside Restaurant
07.1997 - 03.2024
High School Diploma -
Everett High School