Karen Temple
South Chesterfield,Virginia
Summary
Dedicated Office Assistant with over 14 successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of Quick Books, Word, and Excel, and history achieving high data output.. Dependable Office Assistant with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking.
Overview
10
10
years of professional experience
Work History
Office Assistant
Chesdin Animal Hospital
Dinwiddie, VA
08.2016 - 03.2018
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Delivered clerical support by handling range of routine and special requirements.
- Executed record filing system to improve document organization and management.
- Developed correspondence letters, memos and emails.
- Verified accuracy of business records by consistently updating customer information.
- Managed over 50 Customer calls daily.
- Produced high-quality communications for internal and external use
- Provided clerical support, addressing routine and special requirement
Emergency Room and Outpatient Registration Clerk
John Randolph Hospital, HCA
Hopewell, VA
05.1986 - 02.1995
- Collected, organized and entered patient data into medical systems.
- Retrieved medical data for physicians and patients.
- Catalogued patient data in clinical databases and registries according to regulatory practices.
- Performed regular quality and validation assessments on patient data to verify accuracy.
- Secured confidential patient information from unauthorized access.
- Generated medical reports on patient admissions, treatment and discharge for disbursement to various departments.
- Used BPCX to code and categorize health information for analysis and insurance reimbursement purposes.
- Used BPCX to code and categorize health information for analysis and insurance reimbursement purposes
- Handled 60 calls per day to address customer inquiries and concerns
Education
High School Diploma -
Matoaca High School
Chesterfield, VA06.1978
Skills
- Information Confidentiality
- Event Planning
- Data Entry and 10-Key
- Mail Sorting and Distribution
- Record Sorting and Filing
- Customer Service
- Data Gathering
- Materials Organization
- Payment Processing100
- [Number90] WPM typing speed
- Scheduling
- Mail handling
- Team Bonding
- Sorting and labeling
- Social media knowledge
Volunteer at Bon Secor Southside Medical Center in the Oncology Department
2015 - Present. Volunteer duties including, Greeting Patients and Staff. Communicate and give updates on Patient to their Family. Give out snacks to patients and there family.
Volunteer at Chesterfield Food Bank
2019 - Present Volunteer duties are helping with food distribution to those in need.
Timeline
Office Assistant
Chesdin Animal Hospital
08.2016 - 03.2018
Emergency Room and Outpatient Registration Clerk
John Randolph Hospital, HCA
05.1986 - 02.1995
High School Diploma -
Matoaca High School
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