Karen Tran
Anaheim,CA
Summary
Detail-oriented team player with strong organizational skills and the ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking a full-time employment that offers challenges and continuing growth.
Overview
7
7
years of professional experience
Work History
Project Support Administrator -Pathology Support
NeoGenomics Laboratories
11.2023 - Current
- Organized workflow and planned tasks effectively for pathologists to ensure timely project completion without compromising quality.
- Established an organized filing system that streamlined pending and held cases and maintained accurate documentation for follow-ups
- Encouraged cross-departmental collaboration by providing guidance to administration support members, resulting in increased efficiency and timely project completion.
- Managed multiple simultaneous projects while maintaining strict deadlines and high-quality standards
Project Support Administrator - Sample Management
NeoGenomics Laboratories
07.2023 - Current
- Maintained personnel records and excel files to support accurate document management.
- Maintained an accurate documentation of samples and organized filing system for incoming samples from other departments
- Applied critical thinking skills for when undocumented samples are misplaced and further investigation is required
- Delegated self-projects to ensure organization and to improve current workflow
- Coordinated company events and meetings to foster teamwork and boost employee morale.
Business Office Representative
Pavilion Surgery Center
03.2022 - 07.2023
- Performed clerical duties by typing, filing, copying, faxing and completing and submitting forms.
- Utilized knowledge of electronic medical record systems to perform diverse data entry tasks.
- Enabled smooth business transactions regarding mail involving patient and insurance paychecks
- Provided reception services by greeting visitors, signing in visitors and directing visitors to appropriate personnel.
- Reduced errors in data entry tasks through meticulous attention to detail and thorough quality checks, resulting in increased efficiency.
Testing Coordinator
Pavilion Surgery Center
10.2020 - 03.2022
- Trained and developed new testing team members and provided continuous mentoring.
- Enhanced testing efficiency by streamlining test coordination processes and procedures.
- Facilitated effective communication between testers, testing centers, and doctor offices to ensure timely results and resolution of potential issues.
Patient Access Representative
Pavilion Surgery Center
08.2019 - 10.2020
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information
- Maintained calm demeanor when under pressure to and successfully dealt with difficult situations.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Enhanced overall patient experience by presenting a warm greeting followed by active listening skills and empathetic communication
Optometric Assistant
EyeCare Vision Optometry
08.2017 - 07.2019
- Performed pre-testing procedures, enabling optometrists to focus on comprehensive examinations and personalized recommendations.
- Collaborated with insurance providers to verify coverage, facilitating smooth transactions for both patients and the practice.
- Provided delicate care by assisting optometrists in conducting dry-eye treatments for treatment planning and maintenance.
- Educated patients on proper contact lens care, reducing the incidence of infections and complications.
- Aided in the selection of eyeglass frames that best suited each patient''s face shape, style preferences, and prescription requirements.
- Maintained education by attending workshops and learning opportunities to be informed with the latest advancements in optometric care
Education
Bachelor of Science - Health Sciences
California State University - Fullerton
Fullerton, CABachelor of Science -
Fullerton College
Fullerton, CAHigh School Diploma -
La Quinta High School
Westminster, CA06.2014
Skills
- MS Office
- Attention to Detail
- Recordkeeping and File Management
- Team Building and Leadership
- Administrative Support
- Team Collaboration
- Personable and Approachable
- Customer Service
Timeline
Project Support Administrator -Pathology Support
NeoGenomics Laboratories
11.2023 - Current
Project Support Administrator - Sample Management
NeoGenomics Laboratories
07.2023 - Current
Business Office Representative
Pavilion Surgery Center
03.2022 - 07.2023
Testing Coordinator
Pavilion Surgery Center
10.2020 - 03.2022
Patient Access Representative
Pavilion Surgery Center
08.2019 - 10.2020
Optometric Assistant
EyeCare Vision Optometry
08.2017 - 07.2019
Bachelor of Science - Health Sciences
California State University - Fullerton
Bachelor of Science -
Fullerton College
High School Diploma -
La Quinta High School
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