Hi, I’m
Karen Trejo
Long Beach,CA
Summary
Skilled and motivated merchandiser at The Walt Disney Company, adept in cash handling and delivering exceptional customer service. Excelled in managing high-volume transactions and resolving inquiries with professionalism, enhancing guest experiences across Disneyland Park. Demonstrated being quick on her feet and to work well with high volumes of people. With in-depth product knowledge, contributing to seamless store operations and customer satisfaction. Proven to be good at multi-tasking, working while pursuing a Bachelor's degree in Computer Science.
Overview
7
years of professional experience
Work History
The Walt Disney CompanyAnaheim, USA
Merchandiser
07.2023 - Current
Job overview
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns.
- Managed high-volume checkout lanes during peak hours, while maintaining accuracy and speed.
- Maintained knowledge of current promotions, sales events, and store policies to provide accurate information to customers.
- Resolved customer complaints regarding pricing errors or product availability, with professionalism and other alternatives.
- Performed opening and closing duties, including counting money in the register before and after shifts.
- Demonstrated extensive familiarity with merchandise in-store and across all Disneyland Park locations.
Independent EmployerLong Beach, USA
Babysitter
10.2018 - 12.2023
Job overview
- Provided attentive and nurturing care for children ranging in age from infants to preteens.
- Established a safe and engaging environment by childproofing the home and implementing age-appropriate activities.
- Built strong relationships with families through trustworthiness, reliability, and professionalism.
- Supported the developmental needs of children aged 1 to 17, including those with ASD and ADHD.
- Assisting with meals, snacks, and bedtime routines for the children.
- Creating an atmosphere of fun that allows for occasional rule-bending within reason.
- Completing light housekeeping tasks such as tidying up toys and books.
- Took children to and from school and extra-curricular activities.
Long Beach, USA
Dog Sitter
05.2018 - 01.2020
Job overview
- Provided reliable and compassionate dog-walking and pet-sitting services for clients, ensuring the well-being and happiness of their pets.
- Established and maintained strong relationships with clients, building trust and loyalty through consistent, high-quality care for their dogs.
- Followed precise feeding instructions and schedules for animals under care.
- Provided seamless communication to inform pet owners of visits and pet status.
- Emptied litter boxes, refilled with fresh litter and cleaned animal bedding.
Education
Southern New Hampshire University
Bachelor's degree from Computer Science
06-2029
Long Beach School for AdultsLong Beach, CA
GED
04.2020
Skills
- Cash handling
- Customer service
- Decision making aptitude
- POS
- In-store support
- Drawer balancing
- Guest inquiries
- Hospitality and accommodation
Languages
- English, Fluent.
- Spanish, Fluent.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Merchandiser
The Walt Disney Company
07.2023 - Current
Babysitter
Independent Employer
10.2018 - 12.2023
Dog Sitter
05.2018 - 01.2020
Southern New Hampshire University
Bachelor's degree from Computer Science
Long Beach School for Adults
GED
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