Karen Wagoner

• Assisted in various medical procedures such as vaccinations, wound care, and diagnostic testing for efficient patient care delivery.
• Taught patients about medications, procedures, and care plan instructions.
• Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
• Documented vital signs and health history for patients in clinic and hospital environments.
• Oriented and trained new staff on proper procedures and policies.
• Followed appropriate procedures to minimize patient's exposure to radiation.
• Prepared lab specimens for diagnostic evaluation.
• Improved patient outcomes by closely monitoring vital signs, accurately documenting findings, and promptly reporting any abnormalities to supervising clinicians.
• Obtained and documented patient medical history, vital signs and current complaints at intake.
• Completed clinical procedures and gathered patient data for interpretation by physician.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Verified patient insurance coverage and collected required co-payments.
• Managed insurance authorizations for medications, diagnostic tests, or procedures to facilitate timely access to necessary treatments for patients.

Schedule surgeries

collect copays

obtain prior authorizations for labs and procedures

set up exam rooms for minor procedures

assist providers with minor procedures

• Managed daily data entry and kept clerical information accurate and up-to-date.
• Processed incoming and outgoing mail and packages according to established procedures.
• Edited and proofread documents for accuracy and completeness.
• Coordinated and scheduled meetings and appointments.
• Coordinated office events that promoted team cohesion and boosted overall morale among employees.
• Reviewed files, records and other documents to obtain information to respond to requests.