Karen Walulu
Certified Pharmacy Technician
Levelland,TX
Languages
Swahili
Professional Working
Spanish
Limited Working
English
Full Professional
Summary
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level tutor position.
Overview
4
4
years of professional experience
Work History
Pharmacy Technician
Walmart
Lubbock, TX
03.2021 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Stocked, labeled and inventoried medication to keep accurate records.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Entered and processed patients' prescriptions into internal system.
- Collected co-payments or full payments from customers.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Counted, measured, and compounded medications following standard procedures.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Tutor
South Plains College
Levelland, TX
10.2020 - 07.2022
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Provided homework assistance using specific curriculum and materials.
- Provided appropriate learning materials for students.
- Tutored struggling, average and advanced students in College Algebra, Biology and Chemistry course materials.
- Prepared lesson plans to meet goals identified in students' individualized study plans.
- Coached and mentored junior tutors on successful teaching strategies and time management.
- Completed clerical tasks such as filing, copying and distributing mail.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
Pharmacy Technician Trainee
Guardian Angel Pharmacy
El Paso, TX
10.2019 - 06.2020
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Counted, measured, and compounded medications following standard procedures.
- Reviewed and verified customer information and insurance provider information.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Collected co-payments or full payments from customers.
- Aided customers in understanding how to properly take medications.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
Education
No Degree - Biology
El Paso Community College
El Paso, TXAssociate of Science - Pre-Medicine
South Plains College
Levelland, TX05.2022
High School Diploma -
Lugulu Girls High School
Webuye, Kenya11.2018
Skills
- Storage Maintenance and Security
- Supply and Equipment Ordering
- Physical and Physiological Measurements
- Prescription Pricing
- Excellent customer service
- Effective communication skills
Affiliations
Pharmacy Times
Phi Theta Kappa
Timeline
Pharmacy Technician
Walmart
03.2021 - Current
Tutor
South Plains College
10.2020 - 07.2022
Pharmacy Technician Trainee
Guardian Angel Pharmacy
10.2019 - 06.2020
No Degree - Biology
El Paso Community College
Associate of Science - Pre-Medicine
South Plains College
High School Diploma -
Lugulu Girls High School
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