KAREN WHITESELL
Gulf Breeze Hospital / Baptist Healthcare
Gulf Breeze,Florida
2
Certifications
22
years of professional experience
PTCB-certified inpatient pharmacy technician with experience in independent pharmacy operations, automated dispensing systems, medication inventory, and interdisciplinary collaboration. Recognized for dependability, initiative, and problem-solving. Skilled in prioritizing daily technician workflows, troubleshooting operational challenges, and supporting new technician training. Seeking to contribute operational expertise and leadership potential as a Pharmacy Technician Supervisor.
Work History
Inpatient Pharmacy Technician
3 Years 9 Months- Independently coordinate and prioritize pharmacy technician responsibilities during shifts with limited technician staffing, supporting efficient workflow and timely medication distribution.
- Assess competing departmental needs and proactively adjust work priorities with minimal direction while pharmacists manage clinical and verification responsibilities.
- Troubleshoot a broad range of Omnicell automated dispensing system issues; recognize equipment problems that require specialized technical or maintenance support.
- Identify medication demand patterns and recommend par-level adjustments and inventory tracking enhancements to pharmacy management.
- Assist with orientation and hands-on training of new pharmacy technicians, sharing departmental procedures and operational knowledge.
- Apply experience across inpatient pharmacy functions, including sterile compounding, medication distribution, inventory workflows, and automated dispensing systems.
- Maintain collaborative relationships with pharmacists and colleagues; recognized informally for reliability, initiative, and independent problem-solving.
CASHIER/PHARMACY TECH-IN-TRAINING
- Processed 20-100 payment transactions daily at the register while maintaining accuracy and steady checkout flow.
- Maintained a clean, orderly sales floor through daily recovery tasks that supported productivity and a polished store appearance.
- Built customer relationships that encouraged repeat business while delivering premier service and a positive in-store experience.
- Completed Publix's Pharmacy Technician Training Program and ongoing OJT under pharmacist supervision, applying sterile compounding and medication distribution practices.
- Worked a flexible schedule and extra shifts to meet business needs and support consistent front-end coverage.
GENERAL MANAGER
6 Years 2 Months- Oversaw food, service, health, and safety standards to maintain a consistent guest experience and store readiness.
- Managed inventory and ordering of products and supplies to support uninterrupted daily operations and reduce shortages.
- Built customer and employee loyalty through operational improvements and responsive day-to-day leadership.
- Developed customer and supplier relationships through consistent account development and clear communication.
- Trained new employees on proper protocols and customer service standards, then mentored staff to strengthen weak areas.
CERTIFIED 911 PUBLIC SAFETY TELECOMMUNICATOR
6 Months- Assessed emergency requests and made quick judgment calls to determine the most appropriate response.
- Relayed live incident details to first responders by radio, telephone, and electronic systems for timely field coordination.
- Provided calm, reassuring support to callers in high-stress situations while maintaining composure and clear communication.
STAFF SERGEANT
10 Years 4 Months- Served honorably at Moody Air Force Base with the 822nd Security Forces Squadron from May 2005 to Sep 2008 and at Hurlburt Field Air Force Base with the 1st Special Operations Security Forces Squadron from Sep 2008 to Mar 2015.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Cultivated interpersonal skills by building positive relationships with others.
Education
ATD - Pharmacy Technician
President’s List – Fall 2023
Bachelor of Science - Criminal Justice
Skills
Technician workflow prioritization
Medication distribution
Sterile compounding
Inventory monitoring & par levels
Pharmacy inventory reconciliation
Omnicell troubleshooting
Certification
Pharmacy Technician Certification Board (PTCB) — Certified Pharmacy Technician (CPhT)
Timeline
CASHIER/PHARMACY TECH-IN-TRAINING
Publix Supermarket
08.2023 - 06.2023Read More
Inpatient Pharmacy Technician
Gulf Breeze Hospital / Baptist Healthcare
01.2023 - CurrentRead More
CERTIFIED 911 PUBLIC SAFETY TELECOMMUNICATOR
Gulf Breeze Police Dept
08.2021 - 02.2022Read More
GENERAL MANAGER
Firehouse Subs
04.2017 - 06.2023Read More
STAFF SERGEANT
United States Air Force Security Forces
11.2004 - 03.2015Read More
University of Maryland Global Campus
Bachelor of Science from Criminal Justice
Read More
Pensacola State College
ATD from Pharmacy Technician
Read More