Summary
Overview
Work History
Education
Skills
Interests
Timeline
Barista
Karen Williams

Karen Williams

Rapid City,SD

Summary

Dynamic Store Manager at Starbucks with a proven track record in team building and leadership. Expert in inventory control and problem-solving, I fostered a positive customer experience while optimizing operations. Successfully mentored staff, enhancing their skills and productivity, ensuring a high-quality service environment.

Overview

17
17
years of professional experience

Work History

Store Manager

Starbucks
03.2008 - Current
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Conducted regular development conversations for staff members, providing constructive feedback and opportunities for growth.
  • Interacted well with customers to build connections and nurture relationships.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.

Education

Master of Arts - Music Performance

Pensacola Christian College
Pensacola, FL

Skills

  • Team building and leadership
  • Customer response
  • Training and mentoring
  • Inventory control
  • Work Planning and Prioritization
  • Problem-solving

Interests

  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • Engaging in food photography and sharing culinary creations on social media
  • Food justice advocate, working to address food insecurity and promote access to healthy, affordable food
  • Enjoy experimenting with different ingredients and flavors in the kitchen
  • Sharing travel tips, recommendations, and insights with fellow enthusiasts
  • Documenting and sharing travel experiences
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Involved in community music groups

Timeline

Store Manager

Starbucks
03.2008 - Current

Master of Arts - Music Performance

Pensacola Christian College

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