Karen Wiseman

• Managed transactions for the pro service department.

Assisted clientele in day-to-day living

• Supervisor of front end personnel. Reconsiliation of all Daily Cash. Weekly scheduling of front end personnel. Training of cashiers.

• Supervised front-end cashiers, ensuring smooth register coverage and consistent customer service.
• Trained new cashiers on POS procedures, payment handling, and checkout accuracy.
• Resolved register errors, voids, and price discrepancies to maintain transaction integrity.
• Monitored cash drawers, balanced till activity, and supported secure cash handling practices.
• Addressed customer concerns at checkout, delivering prompt solutions and courteous service.
• Scheduled and directed cashier workflow to maintain efficient front-end operations.
• Reinforced store policies, compliance standards, and loss prevention procedures at register areas.
• Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
• Assisted customers by answering questions and fulfilling requests.
• Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.