Karena Nguyen
Portland,United States
Summary
Reliable and detail-oriented individual with a strong commitment to providing excellent customer service in fast-paced environments. Quick to learn and focused on maintaining a clean, organized, and welcoming atmosphere. I work well in team settings and am dedicated to supporting the smooth operation of the restaurant while ensuring a positive guest experience.
Overview
2
2
years of professional experience
Work History
Merchandise Associate
SAGA Apparel
Portland, United States
06.2024 - 09.2024
- Unloaded and stocked merchandise from delivery trucks, ensuring accuracy and timeliness
- Unloaded truck shipments and restocked shelves with incoming merchandise, ensuring all products were correctly labeled and priced
- Inspected and approved incoming merchandise, ensuring quality standards were met
Hostess
Pentagon Bistro & Martini Bar
Liberty Lake, United States
03.2023 - 05.2024
- Maintained an organized seating chart to ensure efficient seating of guests in a timely manner
- Answered phones, took reservations, and answered customer inquiries in a friendly and professional manner
- Handled customer feedback and complaints gracefully and professionally
Restaurant Server
Holman Gardens Retirement
Spokane Valley, United States
09.2022 - 03.2023
- Managed a section of the restaurant efficiently and effectively, resulting in an increase in customer satisfaction ratings
- Developed strong relationships with customers by providing excellent customer service, resulting in an increase in repeat business
- Demonstrated knowledge of restaurant policies and procedures, resulting in improved operational efficiency
- Followed all safety and sanitation procedures, resulting in a decrease in food-related incidents
Education
High School -
University High School
Spokane Valley06.2023
Skills
- Task Management
- Attention to Detail
- Team Collaboration
- Problem Solving
- Adaptability
- Strong Work Ethic
References
References available upon request.
Timeline
Merchandise Associate
SAGA Apparel
06.2024 - 09.2024
Hostess
Pentagon Bistro & Martini Bar
03.2023 - 05.2024
Restaurant Server
Holman Gardens Retirement
09.2022 - 03.2023
High School -
University High School