Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
BusinessDevelopmentManager
Karen Todaro

Karen Todaro

Delray Beach,FL

Summary

Client-focused Business Manager offering diverse experience in customer service, business management and project coordination. Quickly builds relationships with both new clients and business audiences. Quick-learning with excellent multi-tasking skills and mastery of new technology. Commended for innovation and creative problem-solving to address business challenges.

Overview

49
49
years of professional experience
1
1
Certificate

Work History

Business Manager

Protrain Miami, LLC
07.2018 - Current
  • Communicated with customers and vendors positively with particular attention to problem resolution.
  • Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
  • Assisted with hiring process and training of new employees.
  • Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.

Software Configuration Manager

Hewlett Packard, Hewlett Packard Enterprises
12.2008 - 07.2016
  • In support of the Defense Logistics Agency (DLA)
  • Led application developers and management team in defining configuration management structural processes for each program
  • Chaired weekly meetings to gather customer requirements and develop solutions
  • Prepared and identified step-by-step workflows and data elements necessary to manage technical lifecycle
  • Gathered and maintained all software configuration items (source code) e_Business applications
  • Used Serena Dimensions CM software to produce each new release of various applications.
  • Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
  • Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements.

Internal Revenue Service, Department of Transportation
01.1975 - 01.2012
  • Selective Service System, and Defense Information Systems Agency various locations of DC metro area
  • During this span of years with above agencies: performed computer programming tasks; managed various types of SW development projects; served as Contracting Officer's Representative; gave senior Government officials (i.e.
  • Secretary of Defense Comptroller) briefings and presentations on status of development efforts for new Defense Budget System, managed government and contractor SW developers, defined SW requirements, hired development staff, acquired appropriate computer equipment and created business process models used for developing SW.

Education

Bachelor of Science - History/English

Wayne State College
Wayne, NE

Computer Science

NOVA Community College
Annadale, VA

Certified DoD Acquisition Manager -

DoD Acquisition Management School
Ft. Meyers, VA

Skills

  • System Architecture
  • Milestone Monitoring
  • Best Practices and Methodologies
  • Workload Planning
  • Software Development Methodologies
  • Collecting Data
  • Software System Maintenance
  • Operational leadership
  • Contract Management

Certification

Software Development Program Management & Acquisition life cycle management -Configuration management - Software Testing using Testing Scripts -Advanced experience with Serena Dimensions Configuration Management tool -SW Help Desk Support -Working knowledge of Microsoft Suite of Tools -Business Process Modelling -Experience with various Report Generation SW and Database Management Systems such as ORACLE and ACCESS -Certified DoD Acquisition Manager

Additional Information

  • Secret & Top Secret Security Clearance 2008-2016

Timeline

Business Manager

Protrain Miami, LLC
07.2018 - Current

Software Configuration Manager

Hewlett Packard, Hewlett Packard Enterprises
12.2008 - 07.2016

Internal Revenue Service, Department of Transportation
01.1975 - 01.2012

Bachelor of Science - History/English

Wayne State College

Computer Science

NOVA Community College

Certified DoD Acquisition Manager -

DoD Acquisition Management School

Similar Profiles

CREATE PROFILE
Karen Todaro