Karen Guadalupe Lugo Sanchez
San Antonio ,TX
Summary
Proven Sales Manager at Metro By T-Mobile, adept in relationship building and sales coaching, increased sales revenue through strategic planning and effective team leadership. Excelled in staff management and client satisfaction, leveraging sales expertise and motivational skills for peak performance and sustained growth.
Overview
3
3
years of professional experience
Work History
Sales Manager
Metro By T-Mobile
04.2021 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Education
North Dallas High School
Dallas, TXSkills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Motivational Skills
- Verbal and written communication
- Product Knowledge
- Sales expertise
- Sales Presentations
- Client Relationship Management
- Positive and upbeat
- Direct Sales
- Sales process
- Sales Tracking
- Goal Setting
- Sales Coaching
- Performance Management
- Promotional sales events
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Manager
Metro By T-Mobile
04.2021 - Current
North Dallas High School