Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Karen Lisette Aguilera

Ravenel,SC

Summary

Dynamic and customer-focused professional with experience as a Host at Hachiya Kyoto Japanese Steakhouse. Expert in managing reservations and enhancing guest experiences through effective communication and multitasking. Proficient in health standards and fluent in Spanish, ensuring a welcoming atmosphere while training new staff to uphold service excellence.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Host

Hachiya Kyoto Japanese Stakehouse
02.2025 - Current
  • Greeted and seated guests, ensuring a welcoming atmosphere.
  • Managed reservation system, confirming bookings and coordinating seating arrangements.
  • Provided menu information and answered guest inquiries to enhance dining experience.
  • Collaborated with staff to maintain efficient flow of service during peak hours.
  • Monitored wait times and communicated updates to guests efficiently.
  • Trained new hosts on operational procedures and guest interaction techniques.

Education

Certificate - Healthcare

Southeastern College
Charleston, SC
08-2024

Skills

  • Customer service
  • Multitasking proficiency
  • Effective time management
  • Telephone reception
  • Reservations
  • Hospitality and accommodation
  • Health standards
  • Patient scheduling

Certification

  • CCMA - Certified Clinical Medical Assistant
  • CMAA - Certified Medical Administrative Assistant
  • First Aid/CPR Certified

Languages

Spanish
Native or Bilingual

Timeline

Host

Hachiya Kyoto Japanese Stakehouse
02.2025 - Current

Certificate - Healthcare

Southeastern College

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Karen Lisette Aguilera