Karen Michelle Cruz Gomez
Charlotte,NC
Summary
Hardworking, dedicated and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent and friendly customer service. Highly organized, proactive, and punctual. Works well within team settings. Problem solving, empathy.
Overview
3
3
years of professional experience
2021
2021
years of post-secondary education
Work History
Cashier
Tienda Latina Los Arcos
Charlotte, NC
11.2022 - Current
- Processed customer transactions efficiently at Tienda Latina Los Arcos.
- Managed cash register operations with accuracy and attention to detail.
- Assisted customers in locating products throughout the store.
- Maintained cleanliness and organization of checkout area daily.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Assisted with customer requests and answered questions to improve satisfaction.
- Utilized various software and tools to streamline processes and optimize performance.
Education
North Mecklenburg High School
Charlotte, NCSkills
- Cash handling
- Point of sale
- Inventory management
- Product knowledge
- Customer relationship management
- Problem solving
- Effective communication
- Team collaboration
- Basic math
- Sales transactions
- Customer service
- Payment processing
- Ordering and stocking
- Data entry
- Cleaning and sanitizing
- Clear communication
- Inventory control
- Store organization
- Calm demeanor
- Customer inquiries
- Attention to detail
- Telephone management
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
Cashier
Tienda Latina Los Arcos
11.2022 - Current
North Mecklenburg High School