Kari Brashaw
Dubuque,IA
Overview
12
12
years of professional experience
Work History
Server
The Vault Restaurant and Cocktail Lounge
Dubuque, IA
09.2024 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Increased sales significantly by upselling higher-end products to customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Bartender
Happys Place
Key West, IA
02.2018 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
Server
7 Hills Brewing Company
Dubuque, IA
08.2017 - 07.2023
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Bartender
Kalmes Breaktime Grill And Spirits
Dubuque, IA
04.2013 - 08.2017
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Education
Dubuque Senior High School
Dubuque, IA05.2008
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Hospitality service expertise
- Menu Memorization
- High-volume dining
- Point of sale operation
- Relationship Management
Timeline
Server
The Vault Restaurant and Cocktail Lounge
09.2024 - Current
Bartender
Happys Place
02.2018 - Current
Server
7 Hills Brewing Company
08.2017 - 07.2023
Bartender
Kalmes Breaktime Grill And Spirits
04.2013 - 08.2017
Dubuque Senior High School