Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
10
10
years of professional experience
Work History
Sales Associate Team Leader
Kohl's Department Stores, Inc
10.2017 - Current
Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Engaged with customers to effectively build rapport and lasting relationships.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Maintained customer satisfaction with quick and professional handling of product returns.
Helped customers locate products and checked store system for merchandise at other stores.
Prepared merchandise for sales floor by pricing or tagging.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Trained and developed new sales team associates in products, selling techniques and company procedures.
Solved customer challenges by offering relevant products and services.
Applied security and loss prevention training toward recognizing risks and reducing store theft.
Processed product returns and assisted customers with other selections.
Loaded and unloaded merchandise using ladder and pallet jack.
Elderly Caretaker
Private Home
05.2008 - 02.2012
Assisted elderly with daily living activities and physical therapies.
Assisted with daily living activities, running errands and household chores.
Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Sales Associate
Bed Bath And Beyond
01.2007 - 02.2008
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Provided positive first impressions to welcome existing, new and potential customers.
Helped customers locate products and checked store system for merchandise at other sites.
Mail Carrier
United States Postal Service
10.2006 - 01.2007
Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Directly interacted with customers to deliver mail, packages and ordered goods.
Loaded and secured items in trucks to avoid damage to parcels during delivery.